Manager of Food & Beverage

Churchill Downs•Richmond, VA

10d•Onsite

About The Position

The Food & Beverage Manager oversees the successful daily operations of kitchen, restaurant, concessions, and bar outlets throughout the property. This role involves conducting processes for hiring, training, development, and efficient management of the Food & Beverage staff. The manager plans and organizes workloads, staff assignments, and trains, motivates, and evaluates assigned staff. They maintain department standards, guidelines, and objectives, and oversee administrative processes like development, staffing, and payroll. The position requires enforcing all Food & Beverage policies and procedures, and suggesting new and improved methods, procedures, and menu items. A key responsibility is maintaining adherence to budget, preparing data for operating budgets, and acting on budget variance items. The manager delegates duties to food & beverage personnel based on operational needs and works with the leadership team to ensure menu accuracy and POS system updates. Effective communication with suppliers regarding product specifications and adherence to cost control procedures is essential. The role requires knowledge of purchasing methods, ordering, and inventory maintenance, as well as reviewing daily invoices and monthly inventory reports. Coordination with Human Resources on personnel issues and development of food & beverage supervisors with work schedules, personnel issues, and ordering is also part of the role. Maintaining compliance with health, safety, food handling, and hygiene codes and standards is critical. Other related duties may be assigned.

Requirements

Demonstrated management and leadership skills in food & beverage operational effectiveness.
Excellent verbal and written communication skills.
Excellent guest service and interpersonal skills.
Conflict resolution and mediation skills.
Strong and accurate money handling skills.
Ability to work under stress in a fast-paced environment.
Digital literacy in computer programs relating to the Food & Beverage department.
High school diploma or equivalent.
Five to seven years of progressive experience in food & beverage or related field.
Must obtain and maintain Serv-Safe certification.
Must obtain and maintain a valid racing license.

Nice To Haves

Knowledge of menu development, costing, labor management, food trends and services as well as overall restaurant operations preferred.

Responsibilities

Conducts processes for the hiring, training, development and efficient management of the Food & Beverage staff.
Plans and organizes workloads and staff assignments as well as trains, motivates, and evaluates assigned staff.
Maintains department standards, guidelines, and objectives, and oversees other administrative processes, such as development, staffing, and payroll.
Enforces all Food & Beverage policies and procedures; suggests new and improved methods, procedures, and menu items.
Responsible for maintaining adherence to budget; prepares data for the department operating budgets and acts on budget variance items.
Delegates duties and responsibilities to food & beverage personnel based on operational needs to ensure adequate coverage.
Works with food & beverage leadership team to ensure the accuracy of all menus (food & drink) and updating the POS system as required.
Communicates effectively with suppliers regarding product specifications to identify departmental needs for items and services while adhering to cost control procedures.
Utilizes knowledge of purchasing methods and procedures, such as open market purchasing and negotiating techniques, to order and maintain inventory.
Reviews daily invoices for accuracy and keeps up with the checkbooks.
Reviews monthly inventory and usage reports to be submitted to the accounting department.
Coordinates with Human Resources on personnel issues as needed.
Develops the food & beverage supervisors with work schedules, personnel issues, and food & beverage ordering and par levels.
Maintains and enforces compliance with applicable health, safety, food handling, and hygiene codes and standards.
Performs other related duties as assigned.