Manager of Facilities Maintenance and Work Process

Saginaw Valley State University•Lexington, MA

21d•Onsite

About The Position

The Manager of Campus Facilities Maintenance and Work Process is responsible for the direct supervision of the daily and long-term maintenance operations of university facilities, ensuring buildings, systems, grounds and equipment are properly maintained, reliable, and efficient. This position manages maintenance staff, coordinates preventive and corrective work, and implements effective processes, technologies, and best practices to improve service delivery. The Manager plays a key role in ensuring that maintenance operations align with institutional goals for safety, sustainability, cost-effectiveness, and customer service. The position serves as the key system administrator for the (CMMS) computerized maintenance management system and manages radio communication technology.

Requirements

Bachelor’s degree in Facilities Management, Engineering, Construction or Operations Management or a related discipline; or an equivalent combination of education and work experience.
Minimum of four (4) years of progressive experience in facilities maintenance, operations, or a related field, with at least two (2) years in a supervisory role.
Demonstrated knowledge of building systems, maintenance processes, and asset management practices.
Experience using CMMS or similar maintenance management systems.
Ability to work flexible hours, including weekends.
Strong organizational, analytical, and problem-solving skills.
Excellent communication and interpersonal skills.
Demonstrated customer service focus.
Possess a valid Driver’s license.
Experience and ability to positively interact with all members of the campus community
Ability to perform the essential duties of the position with or without accommodations.

Nice To Haves

Bachelor’s degree in Facilities Management, Engineering, Construction or Operations Management
Facilities or operations management experience in higher education, healthcare, manufacturing or similar large campus environment.
Experience managing employees in a unionized environment.
Working knowledge of building energy management systems and sustainability practices.
Certification in facilities management (e.g., APPA CEFP, IFMA CFM, FMP, PMP)

Responsibilities

Assign, schedule, and supervise maintenance staff and contractors to ensure timely and effective completion of work orders, preventive maintenance, and repairs. Inspect work as needed to ensure performance standards are met.
Provide direct supervision to the maintenance, testing and repair of campus infrastructure and building systems (grounds, motor pool, mechanical, electrical, plumbing, HVAC, elevators, fire monitoring & suppression systems, etc.). Recommend corrective action or equipment upgrades as needed.
Manage the Computerized Maintenance Management System (CMMS), ensuring accurate work order tracking, reactive and preventive maintenance scheduling, and asset management. Responsible for CMMS governance, reporting and analytics.
Manage the department’s radio communication devices, supporting technology and licenses.
Ensure all maintenance activities comply with applicable safety codes, regulations, and university policies. Promote and enforce safe work practices and ensure staff receive appropriate training.
Leads the planning of short and long-range objectives for maintenance-specific operations including staff and safety training, quality control, preventative and deferred maintenance.
Establish priorities for maintenance work and assign staff to maximize efficiency and minimize disruption to campus operations.
Develops the plan for the annual comprehensive summer housing maintenance program and assigns staff and resources. Monitor progress and prioritize work to ensure timely completion.
Serves as a key point of contact for faculty, staff, and students regarding maintenance concerns, ensuring responsive and professional customer service standards are met.
Supervise, train, and evaluate assigned maintenance staff, fostering a culture of teamwork, accountability, and development.
Select, train, evaluate, assign and discipline staff in accordance with the provisions of the SSA Collective Bargaining Agreement.
Establishes maintenance standards and processes.
Manage maintenance operational priorities and projects within approved budgets.
Conducts periodic inspections of campus facilities buildings, structures, equipment and grounds.
Coordinates maintenance response support during emergencies, critical incidents, and severe weather events.
Coordinates with vendors and contractors to complete maintenance projects.
Collaborate with Custodial Operations management, Facilities Planning & Construction, and campus partners to support capital projects, renovations, key initiatives and special events
Perform other duties as assigned.