Manager of Enterprise Analytics

SyucanEl Cajon, CA

About The Position

Sycuan is seeking a dynamic Enterprise Analytics Manager to assist in shaping the strategic direction of our property-wide analytics team. This role will focus on improving overall profitability by providing actionable insights, developing key performance indicators, and supporting data-driven decision-making across all business units. The Enterprise Analytics Manager will provide business unit managers with business reports and analysis, and identify key performance indicators and opportunities and/or corrective measures to improve profitability and efficiency.

Requirements

  • Bachelor’s Degree in Math, Statistics or Finance or related field or equivalent experience
  • 3 years of business analysis experience
  • 3 years of creating complex data analysis utilizing industry standard tools
  • Experience utilizing big-data analytics tools such as SQL, R, Python, Tableau, Excel, etc.
  • Proficiency in Excel spreadsheet applications
  • Advance Proficiency in SQL
  • Ability to perform complex mathematical calculations
  • Ability to analyze, compile and disseminate complex information in a clear and concise manner
  • Ability to analyze complex problems and make sound judgments
  • Ability to communicate and interact effectively with guests and team members
  • Ability to prioritize and perform multiple tasks and assignments
  • Ability to manage large projects and multiple projects to completion
  • Ability to identify opportunities, assess trends and provide recommendations
  • Ability to document and complete office forms
  • Ability to read, analyze, and interpret complex documents
  • Ability to appear for work on time
  • Ability to maintain professionalism and composure
  • Ability to understand and follow verbal directives and written directions
  • Ability to accept constructive criticism
  • Ability to maintain confidentiality

Nice To Haves

  • Experience in gaming and/or hospitality analytics
  • Experience in direct marketing and customer analytics
  • Project management experience
  • MBA or other graduate level degree
  • Multi-lingual

Responsibilities

  • Assist and implement routine, centralized reporting and provide ad hoc data analytics to review with business leaders to monitor areas of opportunity and progress towards strategic planning goal completion
  • Collaborate with IT Data Analytics to develop data analytic tools for in-depth analysis of all areas of property
  • Assist all analytical projects and initiatives providing insightful analysis that will drive data-based decision making
  • Measure Key Performance Indicators in partnership with key stake holders to measure success
  • Assist change management process and lead operational change to accomplish strategic planning goals
  • Leverage analytical tools to aid in the analysis process such as SQL, R, Python, Tableau, Excel, etc.
  • Articulate and present findings to appropriate audience and business units in a digestible format
  • Manage a team of analysts with an emphasis on growth, learning, and inclusion
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