Manager of Employment & Vocational Services

Mozaic • Auburn, NY

5d

About The Position

GENERAL DESCRIPTION: The Manager of Employment Services provides leadership, oversight, and coordination of employment-related programs serving individuals with disabilities and other barriers to employment across Oswego and Cayuga counties. This position oversees Supported Employment, Community-Based Prevocational Services, Pre-Employment Transition Services, and Employment Training Programs funded through OPWDD, ACCES-VR, and OMH. The Manager works collaboratively with the Director of Employment and Vocational Services and other departments to ensure consistent staffing, high-quality service delivery, regulatory compliance, and positive employment outcomes. The role includes staff supervision, program development, employer engagement, interagency coordination, and strategic planning to support individuals in achieving the highest level of employability and independence. ESSENTIAL FUNCTIONS: Program Leadership & Service Delivery Provides daily management, supervision, and coordination of employment and prevocational service programs across multiple counties Implements and monitor program services that support individuals with varying abilities and other barriers in achieving competitive, integrated employment or vocational readiness Coordinates intake, assessment, vocational counseling, goal planning, and follow-up supports for new referrals and transitioning participants Ensures seamless transition of individuals between supported employment and prevocational services Provides or arranges daily participant support as needed, including oversight of transportation, personal care, job coaching, and community-based activities Staff Supervision & Development Hires, trains, supervises, and evaluates employment services staff in collaboration with the Director of Employment and Vocational Services and Human Resources Department Coordinates staff development opportunities, including, but not limited to, required OPWDD and external trainings Assigns and monitors staff caseloads, projects, outreach activities, and service documentation Employer & Community Relations Serves as a lead liaison with local businesses, employers, schools, and community agencies across the four-county region Develops and maintains partnerships that create job placement, training, and work experience opportunities for program participants Coordinates job training, workplace accommodations, and ongoing support with employers and internal staff Communicates effectively with families, service providers, and funding sources to foster positive professional relationships Program Development, Compliance & Administration Collaborates with the Director of Employment and Vocation Services to develop new programming opportunities, including services for transitioning students and emerging employment initiatives Maintains current knowledge of funding, licensing, and regulatory requirements affecting employment services Ensures accurate documentation, data collection, and statistical reporting to maximize billable revenue and ensure compliance Assists with budget development, service evaluation, strategic planning, and grant writing or responses to RFPs as assigned Other Duties Performs additional duties as assigned by the Director of Employment and Vocational Services

Requirements

• High school diploma or GED required with a minimum of five (5) years of experience in OPWDD or related employment programming, OR Associate's degree with a minimum of four (4) years of experience
• Associate's degree with four (4) or more years of relevant experience including extensive experience with the IDD population.
• Exceptional written and verbal communication skills, strong organizational abilities, and demonstrated teamwork skills required
• Valid New York State driver's license and access to reliable transportation for multi-county travel

Nice To Haves

• Bachelor's degree and experience in OPWDD or related employment programming preferred.
• Bachelor's Degree and two (2) years of experience in OPWDD or related employment programming preferred

Responsibilities

• Provides daily management, supervision, and coordination of employment and prevocational service programs across multiple counties
• Implements and monitor program services that support individuals with varying abilities and other barriers in achieving competitive, integrated employment or vocational readiness
• Coordinates intake, assessment, vocational counseling, goal planning, and follow-up supports for new referrals and transitioning participants
• Ensures seamless transition of individuals between supported employment and prevocational services
• Provides or arranges daily participant support as needed, including oversight of transportation, personal care, job coaching, and community-based activities
• Hires, trains, supervises, and evaluates employment services staff in collaboration with the Director of Employment and Vocational Services and Human Resources Department
• Coordinates staff development opportunities, including, but not limited to, required OPWDD and external trainings
• Assigns and monitors staff caseloads, projects, outreach activities, and service documentation
• Serves as a lead liaison with local businesses, employers, schools, and community agencies across the four-county region
• Develops and maintains partnerships that create job placement, training, and work experience opportunities for program participants
• Coordinates job training, workplace accommodations, and ongoing support with employers and internal staff
• Communicates effectively with families, service providers, and funding sources to foster positive professional relationships
• Collaborates with the Director of Employment and Vocation Services to develop new programming opportunities, including services for transitioning students and emerging employment initiatives
• Maintains current knowledge of funding, licensing, and regulatory requirements affecting employment services
• Ensures accurate documentation, data collection, and statistical reporting to maximize billable revenue and ensure compliance
• Assists with budget development, service evaluation, strategic planning, and grant writing or responses to RFPs as assigned
• Performs additional duties as assigned by the Director of Employment and Vocational Services

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 11-50 employees