Manager-Employee Relations-8015

Kingman Regional Medical Center•Kingman, AZ

27d•Onsite

About The Position

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country.

Requirements

Bachelor’s degree in Human Resources, Business, or related field; or equivalent experience
Four (4) years of progressive HR experience, including at least three (3) years direct employee relations, workplace investigation, corrective action, or HR Business Partner responsibilities (without degree)
Two (2) years’ experience supervising/leading professional staff
Knowledge of employment law fundamentals
Skilled in conducting complex investigations and preparing clear, defensible documentation
Understanding of corrective action and documentation standards
Strong judgment and decision-making skills
Strong written and verbal communication skills
Conflict resolution and leader coaching ability
Ability to work independently, maintain confidentiality, and manage sensitive and high-risk situations

Nice To Haves

Master’s degree in Human Resources, Business, or related field
Six (6) years of HR experience with direct ER responsibilities
Four (4) years’ experience supervising/leading professional staff
Professional HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR)
Knowledge of healthcare human resources practices and regulatory environment
Advanced knowledge of ER principles, including investigations, corrective action, and conflict resolution
Strong ability to analyze employee relations data, identify trends, and recommend solutions
Ability to lead and develop Business Partners, including performance management and team oversight
Ability to influence and coach leaders on complex and sensitive employee issues

Responsibilities

Leads and manages employee relations (ER) functions across the organization to ensure timely, consistent, and legally defensible resolution of workplace concerns.
Supervises assigned HR Business Partners, including work direction, coaching, performance feedback, and performance evaluations.
Oversees ER case management, including intake, review, documentation, resolution, and follow-up.
Conducts and/or oversees workplace investigations involving complaints, policy violations, and workplace concerns.
Advises and coaches leaders on elevated ER matters, corrective action, performance management, and policy application.
Interprets HR policies and supports consistent application of policies, procedures, and employment practices across departments.
Resolves complex workplace conflicts involving employees, leaders, and departments.
Maintains accurate, timely, confidential, and defensible employee relations documentation and records.
Develops, analyzes, and presents ER metrics, trends, and workforce insights into HR and organizational leadership to identify risks, support decision-making, and drive continuous improvement.
Partners with senior leadership, Compliance, Legal, and operational leaders to reduce organizational risk and support a fair, respectful workplace.
Performs other duties as assigned to support overall effectiveness of the department and organization.