Manager of Electronic Health Records (EHR)

Opengate, Inc.•Armonk, NY

6d•$65,000 - $70,000

About The Position

The Manager of Electronic Health Records (EHR) is responsible for the implementation, functioning, maintenance and monitoring of Opengate’s electronic health records systems. This position coordinates and facilitates the agency’s EHR systems including the routing of documentation, managing access rights, tracking entries, auditing system use and documenting any breaches.

Requirements

Bachelor’s degree required.
A minimum of two (2) years of experience in a data specialist/records management position, three (3) years preferred.
Advanced proficiency in Microsoft Office applications, electronic health records systems, with strong computer skills and the aptitude to learn new software.
Ability to exercise good judgment and maintain confidentiality of sensitive information.
Strong attention to detail, with strategic and critical thinking skills.
Must have excellent written and verbal communication skills, time management, and organization skills
Must have excellent interpersonal skills and the ability to interact effectively with people receiving supports, employees, and external regulatory agencies.

Responsibilities

Provide support and training to program staff as needed to ensure Life Plans, Staff Action Plans, etc. are transcribed correctly into the EHR system.
Research, investigate, retrieve and assimilate information necessary to provide and maintain electronic health records.
Maintains, monitors and audits information in the EHR system and addresses issues as needed.
Maintain agency-wide EHR record systems by establishing and maintaining the database, document files, archiving and retrieval systems.
Prioritize and address access requests in a timely manner.
Assists with the conversion and transfer of paper records into the agency’s EHR system.
Address EHR questions and issues to ensure timely resolution.
Develop agency curricula for EHR training, providing orientation training, on-going training and technical support to users as needed.
Generate monthly billing reports on all service programs and other reports as requested for purposes of quality improvement.
Assists in the investigation of billing errors as needed.
Monitor EHR systems to ensure continuity and consistency.
Monitors for Artificial Intelligence (AI) with respect to use and decisions.
Follows federal, state and local governmental regulatory guidelines pertaining to a safe, healthy and clean work environment, reporting health and safety concerns to the supervisor.
Other duties as assigned by the CCO.