Manager of Denials

Ascension•Saint Louis, MO
•Remote

About The Position

This role is responsible for leading denial management and appeal strategies to maximize revenue recovery. The Manager of Denials will analyze rejection trends and collaborate cross-functionally to address root-cause billing issues. A key aspect of this role involves applying specialized knowledge of Skilled Nursing and Long-Term Care billing (Medicare, Medicaid, Managed Care) to resolve payer disputes. The position also requires monitoring key performance indicators to improve denial rates, appeal success, and net revenue.

Requirements

  • High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.

Nice To Haves

  • Accountant preferred.
  • 3 years of leadership or management experience preferred.

Responsibilities

  • Lead denial management and appeal strategies to maximize revenue recovery.
  • Analyze rejection trends and partner cross-functionally to fix root-cause billing issues.
  • Apply Skilled Nursing and Long-Term Care billing knowledge (Medicare, Medicaid, Managed Care) to resolve payer disputes.
  • Monitor key performance indicators to improve denial rates, appeal success, and net revenue.

Benefits

  • Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
  • Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
  • Time to recharge: pro-rated paid time off (PTO) and holidays
  • Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
  • Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
  • Family support: parental leave, adoption assistance and family benefits
  • Other benefits: optional legal and pet insurance, transportation savings and more
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