Manager of Compliance

OnTrac • Desoto, TX

5d • Hybrid

About The Position

OnTrac is hiring a Manager of Compliance! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Requirements

• Bachelor’s degree or equivalent experience.
• 5+ years of relevant experience, preferably including supervisory experience
• Solid understanding of compliance procedures, policies, and workflows
• Financial literacy to manage budgets and evaluate team ROI
• Ability to lead a team of professionals and provide effective performance coaching
• It is the responsibility of every position to understand and adhere to the security guidelines outlined in OnTrac’s Acceptable Use policy and to conduct their activities accordingly.

Responsibilities

• Leads daily compliance operations, overseeing staff, streamlining procedures, and ensuring efficient workflows.
• Responsible for planning, scheduling, budget and resource management, and performance coaching while ensuring the department can adapt to the organization’s evolving needs.
• Plan, implement, and streamline departmental procedures, systems, and information flow to maximize efficiency.
• Manage the departmental budget and allocate resources effectively and responsibly.
• Implement processes and policies that support efficient service delivery and adapt to the organization’s changing needs.
• Establish performance goals and service targets for staff, using them to evaluate performance and drive continuous improvement.
• Use data analytics to measure departmental activity, assess results, and identify opportunities for improvement.
• Hire, manage, schedule, and develop teams, with responsibility for coaching, performance evaluations, corrective action, discipline, and termination recommendations.
• Translate organizational goals into clear, actionable plans for the compliance team.
• Communicate effectively at all levels, tailoring your approach and message to the audience.
• Address issues of varying scope by evaluating multiple factors and complex data.
• Apply established processes and operational policies to select effective methods and solutions.
• Recommend policy improvements and develop procedures that positively impact the department and related disciplines.

Benefits

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
• Two (2) floating holidays per year
• Paid sick leave
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager