Manager of Community Living - Harford Co.

Catholic Charities of Baltimore•Bel Air, MD

4d•Onsite

About The Position

Catholic Charities of Baltimore, Gallagher Services is seeking a Manager of Community Living to manage staffing, operation, and maintenance of assigned site/s under the direction of the Program Director. The Manager of Community Living and Senior Manager of Community Living will work collaboratively with the Person-Centered Planning (PCP) Specialists to assist people with developmental and intellectual disabilities to live the life of their choice. One of the most essential and critical responsibilities of this position is to perform on-call duties and provide immediate coverage as needed. This entails being readily available to respond to urgent situations, address unforeseen challenges, and ensure continuous operation or resolution of critical issues outside of standard working hours. Gallagher Services supports adults with intellectual and developmental disabilities in living the life of their choice. Adults are supported in living, working and being involved in the community as independently as possible.

Requirements

Bachelor’s degree in the field of Human Services and 4 years’ experience in a related field, at least 1 year of which is supervisory experience. Experience may be substituted for education on a 1:1 basis.
Meets matrix requirements for level II.
Ability to act with discretion and professionalism in all situations.
Exceptional planning and organizational skills. Prioritize tasks and to delegate activities as appropriate.
Ability to influence and engage staff and work together with an internal interdisciplinary team.
Effective conflict resolution skills. Strong systematic and problem-solving skills.
Knowledge of COMAR and HCBS Final Rule, waiver, and service definitions, as well as person-centered planning philosophy.
Basic Windows PC, web browsing (i.e., Chrome, Internet Explorer, etc.), and Microsoft Office skills.
Ability to lift at least 75 lbs.
Moving about to accomplish tasks or moving from one work site to another.
Hearing and vision abilities within normal range (corrected) to drive safely and to observe and communicate with others.
Driving (Agency and/or personal vehicle) is required for this position. Driver must be at least 21 years of age, with a minimum of 2 years of driving experience, and a valid driver’s license issued by the state of residence. There can be no state-issued restrictions on the licenses that would impede driver’s ability to operate the vehicle as required by the Agency, and there must not be more than three (3) points on their driving record.

Responsibilities

Create an environment in which people are valued and encouraged to develop their fullest potential following basics of individual rights and person-centered supports. Teach and promote dignity, right of choice, civil rights and reasonable risk to people supported.
Manage and direct a team of up to 10+, including recruiting new hires, conducting performance reviews and timesheets. Work with talent team to interview and hire for vacancies.
Develop, monitor, and coordinate active staffing schedules, ensure proper ratios and properly trained DSPs are working at the site(s) utilizing the master schedule developed.
Swiftly and effectively manage day/night on-call responsibilities to maintain seamless service, minimizing downtime, and ensuring the organization’s ongoing success and stability.
Work collaboratively with PCP Specialists to coordinate all interdisciplinary team communications with the individual, families, day programs, state agencies and advocates. Attend PCP meetings.
Complete 30-day reviews for individual support. Maintain individuals’ files including medication administration, appointments, psychiatric care, durable medical equipment, hospital stays, nursing home/rehab and hospice coordination, etc.
Ensure clear and consistent communication and advocacy between individuals and others.
Ensure all incidents are entered into the Case Management System timely and accurately. Communicate all incidents (behavioral, medical, maintenance, etc.) to the Quality Enhancement Manager and Program Director immediately. Complete any needed follow-up and reviews.
Present as needed to BMC (Behavior Management Committee) behavior plans, sedations orders, restrictive techniques, psychotropic medications, and restrictions.
Assist the Director in the preparation of capital and house budgets for the site/s. Work with PCP Specialists to monitor and maintain individual entitlements.
Develop and implement a monthly routine and preventive maintenance plan to ensure the upkeep of the group home, its’ grounds, and vehicles. Ensure emergency supplies are monitored and rotated.
Attend and complete all agency mandated training within three months of hire.
Train all staff and volunteers to include feeding protocols/special diets, emergency shut offs, paperwork requirements, PCPs, etc. Ensure all staff complete their required DDA training.
Perform other duties as assigned.