Manager of Communications

ALCOSAN (Allegheny County Sanitary Authority)•Pittsburgh, PA

20d•Onsite

About The Position

The Manager of Communications is responsible for the development and production of communications vehicles that support the organization’s strategy, mission, vision, and business priorities for internal and external purposes.

Requirements

Extensive / Considerable knowledge of principles, objectives, techniques, and methods of public information management
Extensive / Considerable knowledge of media requirements regarding content, format, and timing of official releases
Extensive / Considerable knowledge of functions, operations, goals and administration of the Authority
Extensive / Considerable knowledge of Microsoft Office Suite including Word, PowerPoint, Outlook, etc.
Ability to communicate with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail or in person.
Ability to monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment to detect or assess problems.
Ability to organize, Plan, and Prioritize Work — Developing specific goals and plans to prioritize, organize and accomplish your work.
Ability to get Information — Observing, receiving and otherwise obtaining information from all relevant sources.
Ability to schedule Work and Activities — Scheduling events, programs and activities, as well as the work of others.
Ability to make Decisions and Solve Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Ability to evaluate Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Ability to establish and Maintain Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
Ability to interpret the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
Ability to coordinate the Work and Activities of Others – Getting members of a group to work together to accomplish tasks.
Ability to coach and Develop Others – Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others improve their knowledge or skills.

Nice To Haves

Certification in public relations or communications is preferred. Examples include “Accredited in Public Relations” (APR) or “Accredited Business Communicator” (ABC)

Responsibilities

Manages and provides strategic direction to staff to ensure department initiatives are in alignment with the Authority’s mission, vision and business priorities.
Oversees the monitoring, editing and updates to the Authority’s web site and social media content for style, ease of use, accuracy and timeliness; promotes web site use.
Creates and maintains promotional profile documents for each Authority division, department and position.
Serves as backup spokesperson for Director of Communications as necessary.
Creates and maintains informational documents for every Authority program, project and initiative.
Advances the Authority’s strategic communications vision throughout the workforce by promoting and assessing effective employee awareness of all initiatives.
Works collaboratively with all Authority departments to understand and convey the mission and objectives.
Oversees the daily operations of the Communications Department.
Trains and supervises department employees.
Maintains compliance with the Authority’s rules and policies.
Develops brochures, presentations, speeches, newsletters, social media content and other communications directed to internal and external audiences as necessary.
Develops plans, annual objectives and budget requests for the department.
Prepares the Authority’s Annual Report.
Develops uniform letterhead, memorandum and electronic communication formats and use protocol.