Manager of Clinical Practice

Bayshore • Kingston, ON

9d • Hybrid

About The Position

Bayshore HealthCare is seeking a Manager of Clinical Practice to lead their Bundled Care Program. This leadership role involves collaborating with interdisciplinary teams, mentoring frontline staff, and ensuring high standards of care delivery. The position focuses on person- and family-centered care (PFCC), which emphasizes the importance of family involvement in a patient's healthcare decisions. The role requires a strong understanding of community nursing, service delivery, and discharge planning within Ontario's health system.

Requirements

• Minimum 5 years in healthcare, preferably in home care and hospital settings.
• Registered Practical Nurse (Ontario), graduate of an accredited program, current CPR certification.
• Strong understanding of community nursing, service delivery, discharge planning, and Ontario’s health system.
• Proven ability to mentor and lead teams with compassion and consistency.
• Valid driver’s license and reliable vehicle.

Nice To Haves

• Familiarity with RAI tools is an asset.

Responsibilities

• Lead the delivery of holistic care by collaborating with nursing, personal support workers, allied health professionals, and social workers.
• Partner with hospitals, Home and Community Care Support Services (HCCSS), and other community organizations to ensure safe and effective patient transitions.
• Provide mentorship, supervision, and performance management to personal support workers and nurses within your program.
• Ensure all services meet federal and provincial standards, as well as internal policies and best practices.
• Conduct case reviews and monitor client outcomes to ensure care goals are being met efficiently and effectively.
• Design and implement individualized care plans in collaboration with hospital partners to support safe discharges and continuity of care.
• Address patient and family concerns with professionalism and empathy, ensuring timely follow-up and resolution.
• Support staff development through home visits focused on training, performance evaluation, and skill-building.
• Analyze intake processes, priority coding, and service refusals, and implement strategies to improve access and efficiency.
• Oversee the completion of client assessments and ensure documentation is thorough and accurate.
• Collaborate with the Clinical Manager to track program metrics and communicate outcomes to the data management team.
• Escalate care or service-level concerns to the Clinical Manager for further review and resolution.
• Foster strong internal and external relationships through clear, compassionate communication.
• Participate in case conferences, team meetings, and ongoing professional development activities.
• Be available for flexible scheduling, including evenings and weekends, and participate in the on-call rotation as needed.

Benefits

• Bayshore is committed to a high quality and safe environment for both our staff and clients/patients.
• Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength.
• We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support everyone’s purpose, potential and wellbeing.
• Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree