MANAGER OF CLINICAL DATA ANALYTICS

Cook County•Chicago, IL

4d•Onsite

About The Position

The Manager of Clinical Data Analytics is responsible for the aggregation, development, implementation, and maintenance of the department’s quality data, metrics, and dashboards, participates in performance improvement activities, and ensures data integrity and compliance by following industry guidelines and regulatory standards. Analyzes, reports, and validates quality reports for the Department of Nursing. Provides oversight of quality metric reporting. Utilizes and presents clinical and operational data to facilitate decision making and action planning in the Department of Nursing. Provides decision support tools to meet the data needs of Nursing Leadership. Works collaboratively with the Business Intelligence team, system Quality Department and other departments to generate meaningful, actionable reports and provide recommendations to facilitate quality improvement.

Requirements

Bachelor's degree from an accredited college or university, is required (Must provide official transcripts at time of interview)
Four (4) years of healthcare experience in the field of Quality, Patient Safety, and/or Data Analytics, is required.
Experience in creating, managing, analyzing, and interpreting clinical data for outcomes, is required.
Proficiency with Microsoft Office applications (i.e., Word, PowerPoint, Excel, Forms, etc.),is required.
Must always demonstrate respect and collaboration in team activities and be able to demonstrate a record of such achievement
Must have excellent communication skills and the ability to clearly communicate verbally, in person, and in writing with the health care team
Ability to multi-task, prioritize, plan and organize projects and tasks while meeting deadlines
Demonstrate analytical and organizational problem solving, critical thinking, and conflict management/resolution
Ability to manage critical situations and always carry out responsibilities in a professional manner.

Nice To Haves

Masters' degree in a health care related field, Medical Informatics, Public Health, Computer Science or Biostatistics from an accredited college or university, is preferred
One (1) year of experience managing the National Database of Nursing Quality Indicators (NDNQI) platform, is preferred
Certification in healthcare quality and/or patient safety, is preferred
Prior experience working with Cerner , is preferred
Prior experience using Microsoft Reporting/Business Intelligence tools, is preferred
Two (2) years of supervisory or managerial experience, is preferred
Project management experience, is preferred
Working knowledge of Joint Commission, Centers for Medicare and Medicaid Services (CMS), Agency for Healthcare Research and Quality (AHRQ), National Quality Forum (NQF), and Institute for Healthcare Improvement (IHI), is preferred
Knowledge of Lean concepts, is preferred

Responsibilities

Performs data validation and integrity functions for the Department of Nursing.
Coordinates data collection/aggregation, validation, analysis, and report generation using various database platforms, including National Database of Nursing Quality Indicators (NDNQI) platform and guidelines.
Facilitates development of quality metrics; develops area specific dashboards and assists in tracking and trending data.
Supports, guides, and trains Nursing Leadership in the use of quality reports and dashboards.
Submits reports on regulatory mandated and/or program specific quality metrics.
Analyzes trends of performance metrics, identifies opportunities for improvement, and develops action plans.
Interprets quality metrics and identifies opportunities for improvement and develops action plans.
Collaborates with and trains individuals and teams to implement monitoring and measurement tools, and data analysis techniques.
Facilitates quality efforts and coaches others in the development of performance improvement activities with an emphasis on process redesign and measurement.
Identifies industry best practices and assists with the annual development of the NDNQI performance metrics, nurse satisfaction and clinical outcomes plan.
Generates complex excel reports and graphs on clinical and operational data.
Performs other duties as assigned.
Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
Participate in collective bargaining negotiations, caucus discussions and working meetings
Document, recommend and effectuate discipline at all levels
Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements
Direct and effectuate CCH management policies and practices
Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements
Contribute to the management of CCH staff and CCH’ systemic development and success
Discuss and develop CCH system policy and procedure
Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
Work with Labor Relations to discern past practice when necessary