Manager of Clinical Compliance

Eleanor Health

1d•$70,000 - $85,000•Remote

About The Position

As a Manager of Clinical Compliance, you will be a national leader in achieving and maintaining licensing and accrediting. This position requires up to 50% travel, strong organizational skills, ability to work from a home office or clinic office location, and demonstrated ability with excel, word, and PowerPoint.

Requirements

Have at least five years of experience in healthcare compliance and management
Have experience with CARF accreditation
Have expertise in navigating multi-state licensure landscapes, at least 10+ states
Have experience with policy and procedure management tools and technology solutions.
You are passionate about empowering others to understand and build compliant workflows and systems
Experience with Monday.com project management board.
Have experience serving on interdisciplinary teams and enjoy working in a collaborative environment
Enjoy finding opportunities to improve, developing solutions, and communicating those opportunities to peers & leaders in an actionable and collaborative way
Enjoy meeting new people and establishing mutually beneficial working relationships
Technically savvy and ability to use G-Suite effectively
Capability to work remotely from either a home office or a clinic office
Strong interpersonal skills
Effective communication & high responsiveness
Meticulous attention to detail while keeping macro-level view
Excellent organizational skills
Clear writer of standardized operational policies and procedures
Flexible and adaptable to rapid change & quick deadlines
Possessing innovative and critical thinking skills
Demonstrating the ability to grasp new concepts rapidly

Responsibilities

Serve as a subject matter expert on licensing and accreditation needed to deliver and expand Eleanor Health’s clinical care delivery into new and established markets
Build and maintain relationship with external entities, partners, auditors, surveyors, and payers
Serve as a collaborative partner with internal department leaders
Directly supervise and support the Clinical Compliance team of Analysts and Coordinators
Responsible for maintenance of job descriptions, scorecards, performance reviews, PTO, etc
Manage acquisition and maintenance of all clinic or state licenses, accreditations and certifications of the national organization, state entities, and individual clinics.
Manage audits and surveys associated with facility licensure and accreditation
Oversee training and application of licensing expectations and accreditation standards
Manage external portals and internal sources of truth
Using your healthcare compliance expertise, lead the organization in it’s awareness and understanding of federal guidelines, state regulations, and certification standards
Work alongside functional and market leaders to equip teams with actionable and accurate clinical compliance expectations
Oversee the accuracy and effectiveness of organizational policies and procedures
Partner with Sr. Director of CQCM to inform Clinical Compliance strategy and KPIs and strategy
Proactively assess and report resource barriers and/or support needed to meet internal and external timelines
Provide data-driven feedback on Eleanor’s performance
Analysis of staffing, vendors, options, implementation plans, and expectations
Oversee response all reported incidents and grievances
Oversee and lead the Medical Records function of Eleanor Health
Other responsibilities and tasks as needed and assigned

Benefits

Generous Paid Time Off (prorated for new employees) - unplug, relax, and recharge!
12 Vacation days
12 Wellness (Sick) days
3 Floating holidays
9 Company-observed holidays
Jury Duty, Voting Leave, and other forms of paid time off may be available
Eleanor-paid medical and dental insurance plans, with affordable vision coverage - We are a health first company, and we strive to make our plans affordable and accessible.
401(k) plan with 3% match - We are excited to be able to support the long-term financial well-being of our team in a way that reinforces Eleanor’s commitment to equity.
Short-term disability - We understand that things happen, we want you to feel comfortable to take time to get better.
Long Term Disability - Picks up where Short Term Disability leaves off (employee paid).
Life Insurance - Both Eleanor and employee-paid options are available.
Family Medical Leave - Eleanor Health’s Paid Family & Medical Leave (“PFML”) is designed to provide flexibility and financial peace of mind for approved family and medical reasons such as the birth, adoption, or fostering of a child, and for serious health conditions that you or a family member/significant other might be facing.
Wellness Perks & Benefits - Mental Health is important to us and we want our employees to have the accessibility you deserve to talk things through, zen with a mindfulness app, or seek assistance from health advocates
Mindfulness App Reimbursement
EAP with eight face-to-face sessions
Virtual health and wellness visits covered by our medical plan.