Manager of Clinic Services (Clinician Leader)
About The Position
The Manager of Clinic Services, reporting to the Area Director, is responsible for creating a clinic environment that reflects CBI Health’s purpose, values, and client promise. This role is instrumental in developing team members and delivering high-quality clinical care, while strengthening partnerships that support client outcomes and clinic growth. The Manager of Clinic Services leads the clinic in delivering exceptional client care, clinical excellence, and strong business outcomes across services including physical rehabilitation, occupational therapy, and mental health. Our clinic includes 2 Experienced PTs (over 45 combined years of experience) with a passion for mentorship and coaching, strong interdisciplinary team of PTs, Kins, OT and counselling.
Requirements
- Bachelor’s or Master’s degree in Rehabilitation Science (or equivalent)
- Registration in good standing with your professional regulatory body
- Experience in a private clinic or rehabilitation setting
- Strong clinical, communication, and organizational skills
- Ability to lead, coach, and develop team members
- Results-oriented, adaptable, and committed to continuous learning
Responsibilities
- Foster and support clinic team engagement with local physicians and funders (WCB, Auto Insurance Adjusters, LTD), while building referral relationships
- Provide input into clinic business decisions, service delivery models, and team development aligned with strategic goals
- Coach, mentor, develop, and performance manage clinical and non-clinical team members
- Support onboarding to build a talent-rich, high-performing team focused on client care excellence
- Provide clinical services and ensure access to care through high-quality service provision
- Set and deliver on clinic goals aligned with strategic priorities
- Monitor client care and outcomes through file reviews and clinical indicators, ensuring compliance with data collection standards
- Lead the administrative team to support efficient scheduling and access to care
- Drive service excellence and ensure consistent clinical service delivery standards
- Create individualized, evidence-based care plans and support clients in achieving sustainable outcomes
- Assess, communicate, and provide hands-on treatment
Benefits
- Continuous learning and leadership development pathways
- Training and mentoring from a national network of experts
- Competitive compensation with comprehensive benefits (health, dental, vision fully employer-paid)
- Eligibility to participate in CBI’s pension plan after completing one year of employment
- Excellent administrative support
- Flexible working hours
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What This Job Offers
Job Type
Full-time
Career Level
Manager
