Manager of Clinic Operations (Cardiology - Mt Vernon)

Inova Health System•Alexandria, VA
•$80,766 - $131,248•Onsite

About The Position

Inova Health is hiring a full-time Manager of Clinic Operations for its Cardiology team at Mount Vernon. The role is scheduled Monday through Friday and oversees outpatient practice operations, supporting effective workflows, patient access, service quality, regulatory compliance, and financial improvement. The manager works with the Director of Outpatient Practices or another designated leader and may oversee hiring, training, team performance, business strategies, and task delegation. The position requires a bachelor’s degree in a relevant field or four years of experience in lieu of the degree. Candidates must have either one year of healthcare leadership experience or completion of a 12-month healthcare administrative fellowship, as well as two years of healthcare operations experience in an ambulatory or hospital setting. Preferred qualifications include experience managing large teams, practice management experience, and deep knowledge of patient access, registration, scheduling, and clinical operations.

Requirements

  • Bachelor’s degree in a relevant field, or four years of experience in lieu of a degree.
  • One year of healthcare leadership experience or completion of a 12-month healthcare administrative fellowship program.
  • Two years of healthcare operations experience in an ambulatory or hospital setting.

Nice To Haves

  • Experience managing large teams of direct reports.
  • Practice management experience.
  • Deep knowledge of patient access, registration, scheduling, and clinical operations.

Responsibilities

  • Troubleshoot and resolve issues related to practice processes and workflows.
  • Collaborate with the Director of Outpatient Practices or another designated leader to resolve issues within established deadlines.
  • Coordinate provider office schedules and monitor patient volumes, access, and service levels to support patient satisfaction.
  • Ensure compliance with federal and state regulations and other external governing authorities.
  • Partner with departments such as Physician Billing, Patient Financial Services, and Medical Records to identify financial improvement opportunities.
  • Oversee outpatient practice operations with the Director of Outpatient Practices or another designated leader, including hiring and training team members, developing and implementing business strategies, managing team performance, and delegating tasks.

Benefits

  • Medical, dental, and vision coverage.
  • Team member wellness program.
  • Retirement plan with Inova matching the first 5% of eligible contributions, starting on the first day.
  • Education assistance up to $5,250 per year.
  • Student loan assistance up to $10,000.
  • Up to 25 mental health coaching or therapy sessions per person, per year, at no cost, for team members and their spouses or partners and children.
  • Paid time off.
  • Paid parental leave.
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