Acute Care Manager-Inpatient

Ohio County Healthcare•Hartford, KY

4d•Onsite

About The Position

The Inpatient Manager is primarily responsible for overseeing day-to-day patient care, including supervising, directing, and developing nursing staff. This role reports to the Director of Acute Services to ensure the delivery of quality patient care. The manager will provide visible, inclusive, and approachable clinical leadership for nurses, patients, and families in the inpatient setting. Key responsibilities include monitoring and maintaining nursing care standards, supporting the nursing leadership team, ensuring effective collaboration with multidisciplinary teams, and fostering a patient safety culture. The role also involves creating a culture of continuous learning, acting as a liaison between inpatient staff and administration, developing departmental policies and procedures, and demonstrating hospital values. Additionally, the manager is responsible for personnel functions such as recruitment, retention, and employee development, managing departmental financial operations within budgetary constraints, improving quality of services, ensuring compliance with regulations, maintaining positive relationships with the medical staff, and departmental planning for service development. Specific day-to-day activities include ensuring adequate staffing, arranging patient placements, following up on patient and physician concerns, and completing daily reports. The manager also participates in product selection, payroll submission, updating call rosters, and scheduling staff.

Requirements

Minimum high school diploma or equivalent required for all positions (may be allowed to sign a GED agreement to obtain within 6 months).
Bachelor’s of Science in Nursing with 3 years’ experience or Associates Degree within 5 years’ experience
Current active RN license in the state of Kentucky.
BLS, ACLS and PALS provider or will obtain within six months of employment.

Nice To Haves

One year management experience.
Previous experience in critical care nursing.
Previous experience in performance improvement and statistical analysis.

Responsibilities

Overseeing day-to-day patient care, including supervising, directing, and developing nursing staff.
Reporting to the Director of Acute Services to ensure delivery of quality patient care.
Providing visible, inclusive, and approachable clinical leadership for nurses, patients, and families in the inpatient setting.
Monitoring standards of nursing care and taking appropriate action to maintain and improve them while complying with regulatory and statutory requirements and policies.
Supporting and managing the nursing leadership team in completing annual job evaluations and competencies, maintaining appropriate staffing levels, maintaining performance standards, and offering recommendations to improve care.
Ensuring effective collaboration with multidisciplinary teams.
Collaborating with the Director of Nursing, Director of Acute Services, Physicians, and other care members to maintain a wholistic approach to care for inpatient patients.
Ensuring a patient safety culture is embedded throughout the organization.
Creating a culture of continuous learning, where clinicians of all levels seek out developments in evidence-based practice to improve clinical standards.
Acting as a liaison between inpatient staff and administration to ensure open lines of communication.
Developing departmental policies and procedures and conducting yearly evaluations of each policy.
Demonstrating hospital values: Making a Difference, Working Cooperatively with Others, Achieving Excellence in Personal Performance, Creativity in Problem Resolution, Honesty & Integrity.
May be requested to be a member of a QI team.
Personnel Functions: recruitment and retention of staff, disciplinary systems, assurance of competency, employee development, education, and training, evaluation of performance, communications.
Organizing the areas of responsibility within budgetary restraints and placing accountability with subordinates.
Establishing accountability throughout the department, clearly articulating expectations and holding individuals accountable for fulfilling responsibilities.
Financial Functions: Financial operations of the department supervised, charge capture, expenses control, assuring that the department operates within parameters of approved budgets, and ensuring financial duties are carried out in full compliance with applicable policies, procedures, regulations, and laws.
Seeing that all House supervisors and employees are actively involved in making meaningful improvements in their department/service financial position.
Assisting the Director of Nursing in development of Annual Operating Budgets, identification of capital equipment needs, and assisting the Business Office with chart audits.
Quality/Safety/Risk Management Functions: Improving quality of services rendered, improving quality of own work, assuring that all areas supervised are actively involved in improving quality delivered (adherence to the Performance Improvement Plan, indicator monitoring, etc.), assuring that all areas are actively involved in improving safety, reporting and addressing any safety/risk management/infection control concern immediately, informing the Director of Nursing of those needing administrative attention, participating in the Safety Program, being familiar with responsibilities associated with the emergency preparedness plan, and acting as administrative designee when needed.
Coordinating Inpatient activities in the emergency preparedness plan.
Compliance: Reporting any compliance concern immediately to the hospitals Compliance Officer, seeing that all departmental functions are carried out in full compliance with applicable policies, procedures, regulations, and laws, seeing that a departmental compliance plan is in place and functioning, and making sure all employees understand compliance expectations.
Medical Staff: Assuring that all employees show courtesy and respect to physicians, addressing physicians concerns in a timely manner, maintaining positive communications with physicians and their clinic staff, and acting as a liaison with the Medical Staff and with Hospitalist physicians.
Service Development: Departmental planning which includes planning and setting objectives consistent with the Hospital’s overall strategic management plan and implementing actions to accomplish those plans, marketing existing services, and identifying new business/service opportunities.
Assuring that staffing of the Inpatient Unit is adequate for patient needs, which may entail assisting in areas personally.
Assisting with arranging placements of out-patients needing therapeutic services.
Following up on patient satisfaction concerns when the Inpatient unit is involved.
Following up on physician concerns when Inpatient is involved.
Assuring that daily reports are completed as required.
Product selection after obtaining input from others as required.
Assuring that payroll information is submitted on a timely basis.
Updating the call roster.
Scheduling for staff.