Manager Neurodiagnostics

Lurie Children's Hospital•Chicago, IL

5d•$76,960 - $125,840•Onsite

About The Position

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. General Summary: This position manages technical components and operations of neurodiagnostics for the Epilepsy Monitoring Unit, Clinical Neurophysiology at the main location and satellites including both inpatient and outpatient testing. Works with leadership team to create a work environment that engages staff in the attainment of department and organizational goals and vision. Understands and integrates into the delivery of patient care the needs of the neonatal, pediatric, adolescent, and adult patient regarding their growth and development process. Actively supports continuous improvement in safety, quality, and customer service, through behavior modeling and by provision of work environment conducive to attaining these goals.

Requirements

Graduate of a Neurodiagnostic Training Program required.
Experience in invasive Epilepsy Monitoring and Intraoperative Neuromonitoring required.
Registration in 2 modalities such as EEG (R. EEG T.) or Registration in Evoked Potentials (R. EP T.) and Certification in Long Term Monitoring (CLTM) or Certification in Neurophysiologic Intraoperative Monitoring (CNIM) by ABRET: Neurodiagnostic Credentialing and Accreditation and/or Registered Nerve Conduction Study Technologists (R. NCS. T.) by AAET American Association of Electrodiagnostic Technologists required.
Ability to move machines and patients weighing in excess of 25 pounds.
Demonstrates excellent leadership skills, ability to work with a team; excellent written and verbal communication skills; excellent organizational skills; entry level understanding of budgeting and monitoring/analyzing variance from budget; and hospital information systems.
Demonstrated ability to provide leadership in a collaborative and facilitative style.
Basic Life Support Certification required.

Nice To Haves

Bachelor’s degree preferred.
8-10 years of experience in neurodiagnostics preferred.

Responsibilities

Establishes and maintains high standards for quality of care, & patient safety.
Takes initiative to improve both processes and outcomes, incorporating best practices, and innovations in professional field.
Ensures compliance with Lurie Children’s policies and all accreditation & regulatory bodies and their standards.
Compellingly communicates to staff the critical role they play in achieving Lurie Children’s mission and strategic goals.
Facilitates organizational change initiatives; leads and supports staff in adapting to a rapidly changing health care environment.
Facilitates development and achievement of professional & personal goals for self and staff.
Effectively recruits, orients, develops & retains a talented and diverse workforce.
Strengthens our brand as a top tier provider and employer by establishing and maintaining high standards for excellence.
Models our values of service, innovation and teamwork.
Holds others accountable for living these values.
Fulfills the Employee Promise by fostering a challenging & compassionate work environment, recognizing strong performance, and listening and acting on feedback.
Consistently models our Service Principles in internal and external interactions and ensures that the Service Principles are fulfilled to by others.
Ensures employees receive information needed to perform jobs including feedback to enhance performance and customer satisfaction.
Proactively addresses performance issues when indicated and administers policies, decisions, & disciplinary actions with consistency.
Aligns department goals and manages department resources and budgets to meet Lurie Children’s strategic objectives.
Helps others understand the drivers of financial success for department and Lurie Children’s.
Manages the day-to-day operations and technical components of diagnostic services provided in the Clinical Neurophysiology and Epilepsy Monitoring Unit including routine and video EEG, invasive epilepsy monitoring, evoked potentials, and neuromuscular testing.
Provides oversight and adherence to standards, policies and procedures.
Assures effective patient flow and management of workflow.
Provides patient care as needed based on staffing plan.
Manages and troubleshoots technical equipment to maintain proper functioning essential to diagnostic testing.
Partners resourcefully with vendors, healthcare technology management, information technology and other departments to assure fluid processes.
Performs routine patient rounding to identify trends in service delivery and opportunities to facilitate service recovery.
Develops, implements, and monitors the effectiveness of operational processes and procedures.
Partners with Director to lead process improvement initiatives to ensure high quality outcomes.
Ensures effective scheduling and staffing of staff.
Oversees payroll/time reporting process ensuring proper pay for staff, compliance with policies, and approval of overtime and incentive programs.
Serves as a technical and operational resource and role model to staff.
Creates a work environment that attracts, retains and engages the highest quality staff.
Addresses proactively, the issues affecting work environment.
Assists in the recruitment and selection of high-quality staff.
Develops staff through coaching and mentoring.
Collaborates with staff development specialist and/or Clinical Educator to coordinate facilitate in-services, conferences, and other professional development opportunities for staff, and ensure orientation of new staff.
Ensures high standards of performance by proactively addressing performance issues, including coaching and disciplinary conversations and by feedback provided through the performance appraisal process.
Assist director in monitoring productivity, budgeting, diagnostic billing and variance reporting.
Collaborates with director to prepare budget, monitor monthly variances, and takes action to correct and/or make recommendations for budget adjustments based on analyzed data and change in practice or trends.
Pursues professional development opportunities and networks to enhance own professional knowledge and development.

Benefits

Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match
Supplemental Life, AD&D and Disability
Critical Illness, Accident and Hospital Indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup Childcare and Eldercare
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Children’s facilities
Discount purchasing program