Manager, Network Reliability and Resiliency
About The Position
Due to Government of Canada regulatory requirements, this position requires the successful completion of a Government of Canada Reliability Status screening as a condition of employment. The screening process requires 5 years of verifiable background history. This includes identity verification, education verification, a criminal record check, and a credit check. Candidates must be eligible to obtain and maintain Reliability Status, which generally requires Canadian citizenship or Canadian Canadian permanent resident status. Employment is contingent upon successful completion and maintenance of the required screening.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- Hands-on technical skills in Linux, databases, systems and coding.
- Experience in team management.
- Design and implementation of monitoring solutions for large and scalable environments.
- Experience with cloud operations, follow-the-sun and geographic distributed teams.
- Experience working in software, platform and infrastructure delivered as a service.
- Knowledge of principles and methods involving ITIL v3.
- Outstanding interpersonal skills and strong communication skills, both written and verbal.
- Uncompromising attention to detail.
Nice To Haves
- RHCE, CCNA, ITIL or other industry certifications
Responsibilities
- Team management, career development, project prioritization and performance review.
- Drive a culture of intolerance to manual activities that promotes automation efforts.
- Drive initiatives with partner teams to improve the reliability of the infrastructure.
- Act as crisis management to orchestrate actions towards sustainable solutions.
- Analysis and evaluation of existing processes to drive continuous improvement and efficiencies.
- Provide training and support to partner teams that interface with SRE.
- Onboarding of new hires to enable their success in their roles.
- Onboarding of new technologies, systems and automations into the team.
Benefits
- health plans
- RRSP Plan with company match
- ESPP
- matching donations
- family and medical leave programs
- Annual vacation: 20 days per year, accrued every pay period at 6.67 hours.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
