Manager, NDT Accessory Shop

Voyageur Aviation•North Bay, ON

11d•Onsite

About The Position

Voyageur Aviation Corp. delivers innovative solutions to customers with unique aviation requirements. They are an integrated provider of specialized aviation services, including advanced engineering and maintenance capabilities, part sales and logistics management, aircraft leasing, and contract flying operations both internationally and domestically. Their services support humanitarian missions, cargo, and workforce movements to remote communities. The company is headquartered in North Bay, Ontario, and is a wholly owned subsidiary of Chorus Aviation Inc. Voyageur Aviation Corp. stands out for engaging in distinctive projects worldwide with exclusive clients, capable of complete plane restructuring, modernization, complex maintenance, and comprehensive redesigns. They pride themselves on having a team with unparalleled expertise and being pioneers in aviation, offering abundant growth opportunities and a culture of continuous learning.

Requirements

Post-secondary education in a technical field.
Mandatory: CGSB Level 2 certification in Penetrant Testing (PT), and Magnetic Particle Testing (MT).
Minimum 5 years of experience in NDT or a related technical role.
Demonstrated leadership and employee development capabilities.
Strong planning, organizational, problem-solving, and decision-making skills.
Excellent attention to detail, analytical, and technical report-writing skills.
Strong verbal and written communication skills.
Customer-focused with strong relationship management skills.
Must be legally eligible to work for a Canadian company (e.g., be a Canadian citizen, permanent resident of Canada, or possess a valid work permit).
Must provide a clear Criminal Background Check.

Nice To Haves

CGSB Level 2 certification in Ultrasonic Testing (UT), and/or Eddy Current Testing (ET).
NAS 410 Level 2 qualifications. Candidates holding NAS 410 qualifications will be expected to obtain corresponding CGSB certifications.

Responsibilities

Provide leadership, coaching, mentorship, and performance management to NDT personnel.
Conduct performance reviews, provide ongoing feedback, and support employee development and succession planning.
Participate in recruitment, selection, onboarding, and retention of qualified NDT personnel.
Manage customer relationships to ensure repair requirements are planned, prioritized, and executed in accordance with customer expectations, contractual commitments, and operational requirements.
Manage vendor relationships to ensure repairs and supplies meet expectations.
Foster growth and lead change initiatives to increase departmental capacity, capabilities, operational effectiveness and employee development.
Ensure quality procedures and policies are followed to ensure a safe workplace and the delivery of airworthy products.
Oversee quality checks and audits to ensure processes are followed and work is completed within established standards and requirements.
Complete, evaluate, and examine the financial reporting, estimates and invoicing of the NDT Shop.
Promote and support Voyageur’s Safety Management System, ensuring hazards and incidents are reported and addressed in accordance with company requirements.
Develop and implement company NDT procedures for specified materials and equipment.
Communicate and work closely with internal and external stakeholders regarding test results, work priorities, repair requirements, and project progress.
Foster relationships with customers that strengthen partnerships, support current contractual obligations, and create future business opportunities.
Develop relationships with prospective customers to identify opportunities for future work.
Provide technical guidance, training, and mentorship to NDT personnel.
Perform NDT inspections utilizing Ultrasonic Testing (UT), Eddy Current Testing (ET), Penetrant Testing (PT), and Magnetic Particle Testing (MT) as required to support operational requirements and qualification gaps.
Ensure NDT equipment is maintained and systems performance checks are conducted in accordance with manufacturer and industry recommendations.
Identify manufacturing defects or other hidden flaws in test equipment or materials being used such as cracks, metal fatigue, defects in welds and joints that may weaken materials or cause fatigue damage.
Set up and calibrate equipment to conduct non-destructive tests according to the material type, thickness, distance from test equipment, and other related variables, while using standard formulas.
Conduct tests on parts, structures, and other materials using non-destructive techniques ensuring all established procedures are followed.
Perform additional tests if the initial results are inconclusive.
Monitor and support employee technical competency, qualification, and certification requirements in accordance with applicable standards and regulatory requirements.
Evaluate and interpret test results using designated standards.
Prepare written reports outlining findings and conclusions including design drawings and specifications.
Ensure all necessary documentation is completed and maintained in compliance with customer, industry, regulatory and company standards.
Provide observation, evaluation, and testing of NDT personnel to ensure compliance with applicable standards.
Monitor and support the qualification, certification, and competency requirements of NDT personnel in accordance with applicable standards and company requirements.