Manager, Multimedia Event Production – Bay Area

The Gap • Folsom, CA

7d

About The Position

The Manager, Multimedia Event Production provides technical leadership and oversees the technology, operations, and delivery of live and recorded content, including corporate events, product launches, broadcasts, and executive engagement. The role drives production excellence, develops a collaborative and high-performing team, establishes consistent production standards, and advances technology alignment across locations. The manager partners with business leaders, creative teams, and technology stakeholders to turn business needs into scalable, reliable, high-quality multimedia solutions while advancing operational excellence and continuous improvement.

The position leads regional production planning and delivery from concept through completion, including budgets, vendors, contracts, equipment planning, crew coordination, schedules, approvals, rehearsals, run-of-show documentation, and closeout. It develops scalable systems, standard operating procedures, technical specifications, and business cases for technology investments, while measuring service and investment value through operational efficiency, cost optimization, technology utilization, service quality, and improvement opportunities.

The manager oversees technical execution of multi-camera productions and livestream and virtual production infrastructure, including encoders, switching systems, Zoom, streaming platforms, and redundancy planning. The role establishes consistent broadcast-quality standards and production practices across locations; guides troubleshooting and provides hands-on support for complex productions when needed. It coordinates in-person, broadcast, virtual, and hybrid events, including venue requirements and union or house AV coordination.

Working with creative directors, designers, business leaders, brand teams, executives, Corporate Communications, Marketing, and PR, the manager translates creative goals into executable production plans, advises on feasibility and tradeoffs, and oversees quality and delivery across live events, recordings, and post-production. The role also leads post-event reviews and uses feedback and lessons learned to drive measurable improvements.

Requirements

• 7+ years of experience in multimedia, broadcast, or live event production.
• At least 2 years of experience leading production initiatives, coordinating cross-functional teams, or providing technical guidance and mentorship.
• Strong hands-on knowledge of multi-camera production, audio mixing, lighting, video switching, livestreaming, and enterprise collaboration platforms, including Zoom.
• Ability to lead technical production teams, evaluate production quality, troubleshoot complex technical challenges, and provide hands-on support when needed.
• Experience in a large, global corporate environment and ability to advance enterprise AV and multimedia production capabilities across multiple locations.
• Working knowledge of Zoom Meetings, Zoom Webinars, and virtual and hybrid event production, including technical requirements, integrations, and enterprise support expectations.
• Experience supporting executive-level communications, corporate events, and high-visibility productions in a complex enterprise environment; ability to manage competing priorities, engage senior stakeholders, and deliver high-quality experiences.
• Experience coordinating complex productions with venue teams, union crews, or broadcast studio environments.
• Experience partnering with business, creative, and brand stakeholders and translating requirements into successful productions.
• Experience managing budgets, vendors, and contracts.
• Working knowledge of professional production and post-production tools, including Premiere Pro, After Effects, vMix, TriCaster, and Blackmagic ATEM, and streaming platforms such as ON24, ScaleFT, YouTube Live, and Vimeo.
• Demonstrated track record leading successful corporate multimedia productions, technical operations, and teams.
• Experience developing business cases, evaluating technology investments, and demonstrating financial and operational value through cost-benefit analysis and ROI assessments.

Nice To Haves

• IATSE or venue union relations experience.
• Broadcast engineering background, including RF, satellite, or studio control room experience.
• Experience with immersive or interactive formats such as AR overlays, projection mapping, or LED walls.

Responsibilities

• Provide technical leadership, guidance, mentorship, and hands-on support to producers, video engineers, editors, production partners, and other production professionals.
• Coordinate and oversee freelance and union crew engagement for regional productions.
• Manage regional production budgets, AV vendor relationships and contracts, and equipment procurement and lifecycle planning.
• Develop scalable production systems, including SOPs, templates, and technical specifications.
• Partner with multimedia leadership and regional counterparts to standardize technology architecture, production infrastructure, and operational processes across corporate locations.
• Promote continuous improvement, shared best practices, cross-location collaboration, accountability, learning, and service excellence.
• Lead production planning and governance, including milestones, dependencies, resources, crew requirements, stakeholder approvals, rehearsals, run-of-show documentation, and closeout activities.
• Lead multimedia productions from concept through completion, defining production requirements, technical deliverables, resource plans, budgets, and timelines based on business objectives.
• Develop business cases for AV and multimedia investments, evaluating costs, benefits, risks, and expected return on investment.
• Measure and communicate the business value of multimedia services and investments, including operational efficiencies, cost optimization, technology utilization, service quality, and improvement opportunities.
• Oversee planning, technical execution, and delivery of multi-camera live productions, including camera operations, switching, audio, lighting, and signal flow.
• Own livestream and virtual production infrastructure, including encoders, switchers, Zoom, streaming platforms, and redundancy and failover planning.
• Establish standardized technical configurations and production practices across locations.
• Guide teams in identifying, troubleshooting, and resolving live production issues such as signal loss, audio drift, and synchronization errors.
• Lead the execution of in-person, broadcast, virtual, and hybrid events, ensuring contributors are prepared for each format’s technical and operational requirements.
• Own broadcast-quality standards for color, audio levels, closed captioning, and multi-platform delivery specifications.
• Oversee regional venue requirements, including IATSE, house AV coordination, and load-in/load-out logistics.
• Partner with creative directors, designers, business leaders, and brand teams from concept through final delivery, translating creative goals into production plans.
• Advise stakeholders on technical feasibility, budgets, and timelines, offering alternatives that preserve creative intent.
• Oversee production quality and content delivery across live events, recordings, and post-production, ensuring brand consistency and delivery of approved content across enterprise platforms.
• Align production strategies, presentation content, and event experiences with business objectives and brand standards in partnership with executives, Corporate Communications, Marketing, PR, brand teams, and other stakeholders.
• Participate in creative reviews as a strategic technical partner.
• Oversee post-production quality, including editing, motion graphics, color, and sound design.
• Lead post-event reviews with stakeholders and production teams, assessing quality, satisfaction, and event effectiveness and turning feedback into measurable improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed