(USA) Manager, MTM & Clinical Pharmacy Operations
About The Position
As a Manager, MTM & Clinical Pharmacy Operations, you will drive the development, implementation, execution, and continuous improvement of programs that advance clinical excellence, patient outcomes, regulatory compliance, and business performance. This role combines hands-on clinical pharmacy expertise with strategic operations leadership using data and quality metrics to prioritize interventions, improve workflows, and scale pharmacist-led services and innovative care models. Our team of Resolution Specialists supports the execution of Medication Therapy Management and other clinical pharmacy programs. The team connects patients, pharmacy teams, and clinical opportunities by removing barriers, supporting engagement, and driving quality execution. Together, we help improve patient outcomes and expand the impact of pharmacist-led care.
Requirements
- PharmD or Bachelor of Science in Pharmacy.
- Active Pharmacist license in good standing with ability to obtain additional state licenses as required.
- Completion of ACPE-accredited Immunization Certification program
- 1+ years supervisory or leadership experience.
- Expertise in MTM, medication adherence, population health, and quality improvement program execution.
- Ability to use clinical analytics, quality metrics, population health data, and business insights to drive prioritization and performance improvement.
- Demonstrated strength in cross-functional partnership, stakeholder influence, and change management.
- Doctor of Pharmacy (PharmD) or Bachelor of Science in Pharmacy.
- Active Pharmacist License in good standing.
- Ability to obtain and maintain additional state pharmacist licenses as required.
- Completion of an ACPE-accredited Immunization Certification Program.
- 1 year's supervisory or leadership experience.
- 3 years' experience in healthcare, pharmacy, clinical services, population health, or a related field.
- Experience delivering Medication Therapy Management (MTM) or pharmacist-led clinical interventions.
Nice To Haves
- Board Certification (BCACP, BCPS, BCGP, or equivalent).
- Leading cross-functional teams and large-scale clinical initiatives.
- Leading MTM, adherence, population health, quality, or value-based care programs.
- Multi-state pharmacist licensure.
- Retail pharmacy management or leadership experience.
- Supporting Medicare Star Ratings and gap-in-care initiatives.
- Utilizing healthcare analytics, quality reporting, and patient engagement technologies.
Responsibilities
- Lead Medication Therapy Management, medication adherence, population health, and quality improvement programs from strategy through execution and ongoing optimization.
- Analyze program performance, trends, outcome measures, and operational metrics to identify opportunities for process improvement and service enhancement.
- Support the design, implementation, and scaling of pharmacist-led clinical services, patient engagement programs, and innovative care delivery models.
- Lead change management related to clinical innovation, technology adoption, workflow redesign, and evolving healthcare priorities.
- Ensure clinical activities, interventions, and documentation comply with regulatory, accreditation, payer, privacy, and company requirements.
- Partner with Health & Wellness Operations, Clinical Services, Population Health, Quality, Finance, and Pharmacy leadership teams to advance strategic initiatives.
- Execute company clinical programs, wellness initiatives, immunization services, and pharmacy transformation priorities in supported locations.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
