Manager Middleware Platform

Fidelity Canada • Toronto, ON

50d • $164,000 - $182,000 • Remote

About The Position

Job Description: Manager, Middleware Platform You will be working on a 100% remote office schedule as part of Fidelity’s dynamic working arrangement. Current work authorization for Canada is required for all openings. At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally. Business Overview Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms. For more information about Fidelity Clearing Canada, please visit https://clearing.fidelity.ca/ Position Overview The Manager, Middleware Platforms, reporting into the Director, Technical Architecture, serves as the operational leader and technical owner of the enterprise integration and messaging platforms (e.g., Boomi, Solace). The role oversees a team of middleware specialists and is accountable for platform lifecycle management, roadmap execution, integration/API governance, and stewardship of the company’s API estate. This position works closely with business units, architecture, security, infrastructure, product teams, and clients to ensure the platform evolves to meet organizational needs while maintaining reliability, security, and scalability.

Requirements

• University degree, preferably in Computer Science, Engineering, or equivalent experience
• 5+ years’ experience with integration technologies.
• 3+ years of people management experience.
• Experience with enterprise integration technologies and shared-service delivery.
• 3+ years in an iPaaS, ETL, or ESB environment (e.g., Boomi, Solace).
• Solid understanding of APIs (REST, SOAP) and event‑driven architecture.
• Experience managing platform lifecycle activities and integration governance.
• Experience working with multiple business units and managing vendor relationships.
• Experience driving compliance with technical standards.

Nice To Haves

• Financial services experience.
• Boomi or Solace certifications.
• Proven leadership skills that enable guiding technical teams, enforcing quality, and promoting a zero‑defect culture.
• Excellent collaborator management, capable of negotiating priorities and building positive relationships.
• Strong technical expertise in integration technologies (Boomi, Solace, or equivalents).
• Deep understanding of API management and event‑driven architectures.
• Strong understanding of cloud, hybrid, and on‑prem infrastructure models and enterprise architecture principles.
• Solid knowledge of enterprise IT processes including change, incident, and problem management.
• Strategic planning capability with the ability to influence and drive strategic direction.
• Highly organized, self‑directed, and able to work effectively under pressure.

Responsibilities

• Lead, mentor, and develop a high-performing group of middleware experts while managing capacity, prioritization, and clear performance and development expectations
• Coordinate the delivery and operational support of integration and API solutions across business units and client environments.
• Encourage a culture focused on defect-free outcomes, ensure incidents are resolved on time and SLAs are met, and continually improve reusable patterns, guidelines, and support processes.
• Own the full lifecycle of data exchange and communication platforms—managing upgrades, patching, capacity planning, performance optimization, and documentation—while ensuring enterprise standards for availability, security, compliance, and scalability, providing reporting dedicated to critical issues, and partnering with vendors on customer concerns and long‑term planning.
• Lead integration and API governance by ensuring alignment with enterprise architecture, managing the full API lifecycle—including versioning, documentation, and usage reporting—and ensuring all integrations comply with data privacy, security, regulatory, and architectural requirements.
• Partner with Architecture on solution design and platform evolution, collaborate with Security, Data Privacy, Compliance, Infrastructure, and Application teams to ensure high‑quality end‑to-end delivery, and engage with business units, product teams, and clients to understand needs, manage expectations, and provide clear reporting
• Adhere to enterprise risk frameworks and controls by completing all required risk activities on time, ensuring middleware platforms meet all security, risk, and audit requirements, and maintaining zero high‑risk findings through timely remediation of any identified gaps.

Benefits

• Flexible working arrangements - 100% remote, hybrid, and in office options
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees