Manager, Merchandise Production

Warner Music Group•Los Angeles, CA

7d•$70,304 - $72,000•Onsite

About The Position

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: Curiosity, Collaboration, and Commitment. WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences. Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent. WMX is Warner Music Group’s merchandise and e-commerce services division, focused on helping artists connect with fans through merchandise, physical music, touring, VIP ticketing, retail, licensing and direct-to-consumer experiences. We work at the intersection of creativity and commerce, partnering with artists, managers, and label teams to build thoughtful, high-quality products and experiences that fans care about, and marketing them to drive revenue and add value to our clients business. From artist stores and limited-edition vinyl to tour merchandise and global retail programs, we treat merch and physical products as meaningful extensions of an artist’s creative vision. WMX combines the global scale of Warner Music Group with an entrepreneurial, hands-on approach. We value collaboration, ownership, and curiosity, and we’re building a forward-thinking team that’s excited to evolve how artists reach and engage their audiences.

Requirements

3 years of Procurement/Purchasing and/or Project management experience
Excellent organizational, time management and attention to detail skills
Customer focused and results driven
Enjoy training, managing and supporting team members
Enjoy a fast paced environment, can prioritize and provide swift direction to solve problems
Strong communication skills (both verbal & written)
Microsoft Office experience (Word, Excel, PowerPoint) and willing to learn new software and work flow systems

Nice To Haves

College Degree preferred
Music merchandise, Retail Purchasing, Tour and/or eCommerce experience a plus
Apparel print and/or manufacturing experience
Product development system and/or Order management system experience

Responsibilities

Day to day purchasing various merchandise, working closely with vendors to manufacture, ship and deliver.
Constant monitoring of multiple orders simultaneously.
Collaborates with team members and communicates relevant information to leadership and delegates priorities to coordinators.
Drives for Success: Proactively takes concrete actions to complete tasks. Go the “extra mile” and overcome obstacles to improve outputs.
This is a fast paced, high volume position that requires multi-tasking, resourcefulness & problem solving.
Supporting artists, merchandise managers, product development and other internal customers to purchase, manage production and deliver merchandise for a vast roster of artists.
Support Merchandise Production team and a variety of internal customers (Product Managers, Creative, Tour managers, eComm, warehouse, accounting, etc)
Prioritize and delegate incoming orders
Create purchase orders and work closely with vendors to insure successful delivery
Manage production schedule
Review and approve shipping plans
Manage packing and tracking to insure all stakeholders receive records in a timely manner
Host weekly meetings w/stakeholders and vendors to review work in progress
Communicate shipment schedule to warehouse, tour managers and others daily
Oversee product returns
Monitor monthly invoice report to insure timely reconciliation
Source, develop and maintain vendor relationships among an array of suppliers
Maintain vendor report card and create semi annual report
Train and mentor procurement Coordinators
Product Sourcing and development with our overseas vendors.