Manager, Membership Business & Analysis

Navy Federal Credit UnionVienna, VA

About The Position

To manage, direct, implement and oversee Navy Federal's membership acquisition, engagement and retention strategies. Oversees the production and delivery of high-quality analyses that enable senior and executive leaders to better understand member demographics, behavior, trends, and make decisions to achieve strategic goals. Lead cross-organizational teams that facilitate the creation, launch and implementation of solutions to improve new member engagement, retention and satisfaction. Oversee and perform complex/varied tasks with considerable impact. Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Requirements

  • Authorized to work in the United States without the need for current or future sponsorship.

Responsibilities

  • Manage, direct, implement and oversee Navy Federal's membership acquisition, engagement and retention strategies.
  • Oversee the production and delivery of high-quality analyses that enable senior and executive leaders to better understand member demographics, behavior, trends, and make decisions to achieve strategic goals.
  • Lead cross-organizational teams that facilitate the creation, launch and implementation of solutions to improve new member engagement, retention and satisfaction.
  • Oversee and perform complex/varied tasks with considerable impact.

Benefits

  • Highly competitive pay
  • Generous benefits and perks
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