Manager, Medical Records Operations (HIM Tullahoma) - HYBRID

Vanderbilt University Medical Center•Tullahoma, TN

27d•Hybrid

About The Position

Leads medical records team offering guidance on medical record documentation and completion, release of information, coding/research, transcription and retrieval of medical records, financial, quality/administrative review, legal and risk management. Assures accurate and timely completion in accordance with health record policy and standards. Vanderbilt Health is the region’s largest comprehensive academic health system with eight hospitals and over 180 clinics. We have a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Requirements

Operations Planning (Intermediate): Anticipates resource needs to meet objectives and implements appropriate processes.
People Management (Intermediate): Interacting, communicating, building relationships and developing employees.
Compliance (Intermediate): Understanding the rules, regulations, sanctions and other statutory requirements, guidelines and instructions relating to governing bodies and organizations, both internally and externally.
Business Results (Novice): Ability to achieve business results while focusing on quality, customer satisfaction, and stewardship.
Quality Management (Novice): Developing a systematic process of checking to see whether a process or service is meeting specific requirements.
Leadership (Intermediate): Formulates a vision while motivating & guiding employees promoting engagement. Leaders state precise goals, ensures the commitment of individuals to those goals, defines the methods of measurement, and provides the incentive to accomplish measurable outcomes.
Data Entry (Advanced): The ability to transcribe information from the original source into an electronic system according to written and verbal instructions efficiently and accurately.
Relevant Work Experience
5 years
Graduate of an approved discipline specific program

Nice To Haves

Organizational Impact: Directs activities to achieve operational plans with some near term effect on results of the department/area.
Problem Solving/ Complexity of work: Identifies issues, gathers facts to resolve technical and operational problems.
Breadth of Knowledge: Applies in-depth knowledge and skills of a professional/technical area and basic management knowledge to manage the work of the team.
Team Interaction: Leads a complex department with a focus on implementation. Typically executes on a short to medium term strategies.
Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas.
Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.
Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences.
Delivering Excellent Services : - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.
Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.
Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.
Ensuring High Quality - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.
Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them.
Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.
Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.
Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.
Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities.
Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.
- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.
- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Responsibilities

Ensure the most effective operation of the unit through program development, process improvement and coordination of processes across functions.
Schedules and assigns work to staff and trains in methods and procedures.
Reviews and updates databases, following up on incomplete data and ensuring accurate updates.
Resolves operational issues in department.
The responsibilities listed are a general overview of the position and additional duties may be assigned.