Manager, Medical Practice Office (2164)

US Heart & Vascular•Mansfield, TX

11d•Onsite

About The Position

US Heart and Vascular is in need of a Clinical Services Manager to join our HeartPlace clinic in Mansfield, TX. This role is responsible for the professional administration of the assigned office, including oversight of administrative and clinical duties related to physicians, patients, and employees. The manager ensures office compliance with company and regulatory policies, manages financial arrangements with patients, and oversees OSHA and HIPAA requirements. They are also responsible for efficient office function through proper employee scheduling, approving time sheets, and supervising check-in/check-out processes, insurance verification, and payment collection. The role involves partnering with Operations and Human Resources to address office and employee concerns, participating in recruitment, hiring, counseling, and termination of staff, and performing annual evaluations. Additionally, the manager maintains physician schedules and actively demonstrates teamwork. Adherence to policies and procedures is expected, with no verbal or written warnings during the evaluation period. Any other duties as assigned by the Corporate Operations Team.

Requirements

High school diploma or GED is required.
5+ years professional administrative / clinical experience at increasing levels of responsibility in a medical environment.
Proven track record of strong medical skills/experience.
Professional level knowledge of medical billing practices.
Supervisory experience: strong employee and patient relations skills
Strong communication skills; verbal and written.
Ability to communicate clearly and effectively with a diverse candidate and employee population, and at a variety of educational levels.
Business-level competency with Microsoft Office suite (Word and Excel).
Basic Accounting skills.
Current Texas driver’s license/ability to travel between clinics as needed or to the Home Office for meetings.

Nice To Haves

Associate or bachelor’s degree preferred.

Responsibilities

Responsible for professional administration of assigned office.
Includes responsibility for, and oversight of, administrative and clinical duties related to physician(s), patients and all employee(s).
Ensures appropriate communication to facilitate office compliance related to Company and regulatory policies and practices.
Negotiates and arranges financial arrangement with patients.
Ensures and oversees OSHA and HIPAA requirements.
Ensures efficient function of the office through proper employee scheduling.
Accepts, considers and approves/denies employee requests for PTO.
Ensures employees are correctly administering time sheets.
Ensures time submitted for payment is accurate and complies with Company policy.
Approves time for payment in a timely manner.
Supervises and/or performs Check-In, Check-Out, scheduling, insurance verification/precertification and payment collection process as required due to office demands.
Partners with Operations and Human Resources to address offices issues and/or employee concerns to appropriate party.
Participates in recruitment, hiring, counseling, and termination of front office/clinical staff.
Performs annual evaluations on front office/clinical personnel.
Maintains and coordinates physician call schedules, physician time off, meetings and any other scheduling needs for physicians.
Actively demonstrates teamwork at all times.
Follows other policies and procedures such that there are no verbal or written warnings during the evaluation period.
Any other duties as assigned by the Corporate Operations Team.