Manager, Medical Information

Vantive US Healthcare USA•Deerfield, IL

About The Position

The Manager, Medical Information serves as a subject matter expert for assigned product lines and therapeutic areas, providing comprehensive clinical knowledge of Vantive therapies and high-quality Medical Information support across the portfolio. The role ensures the accuracy, scientific rigor, and compliance of medical communications and serves as a key clinical resource for internal stakeholders and external healthcare professionals. The Manager leads Medical Information inquiry management, including escalations; prepares and maintains response content; communicates customer insights; supports product launches and lifecycle needs; and contributes to operational improvement. The role also reviews U.S. advertising and promotional materials, develops and delivers education, provides clinical expertise to Regulatory and Quality teams, and supports Medical Information and Medical Affairs activities at scientific conferences. The position performs other duties as assigned by the Senior Manager, Americas Medical Information.

Requirements

Licensed Registered Nurse with strong clinical expertise.
Minimum of 10 years of clinical experience.
Strong proficiency with Windows-based computer systems.
Excellent medical writing and verbal communication skills.
Strong ability to search, evaluate, and synthesize medical literature and scientific data.
Effective collaborator skilled in cross-functional teamwork.
Strong presentation and teaching capabilities.
Exceptional interpersonal skills, with demonstrated ability to manage conflict and exercise sound judgment.
Self-motivated, with strong follow-through and attention to detail.
Solid understanding of FDA regulations governing medical communications.

Nice To Haves

Clinical experience in Peritoneal Dialysis, Hemodialysis, and/or Continuous Renal Replacement Therapy (CRRT).
Knowledge of Vantive products and competitor products.
Prior Medical Information or Medical Affairs experience.

Responsibilities

Lead the management of Medical Information inquiries, including escalations, by researching, preparing, and documenting responses in alignment with FDA regulations governing Medical Information dissemination.
Provide timely, accurate, and balanced clinical, medical, and scientific information to external healthcare professionals and internal Vantive partners.
Develop, update, and maintain standard response documents and other communication materials within the Medical Information content management system.
Gather and communicate Voice of Customer insights to cross-functional stakeholders, identifying trends in market needs, customer expectations, and evolving clinical practices.
Collaborate on the planning, development, and implementation of Medical Information deliverables supporting new product launches and ongoing product lifecycle needs.
Contribute to process improvement initiatives to enhance efficiency, quality, and service within Medical Information operations.
Maintain current knowledge of scientific literature and clinical developments relevant to assigned product lines and therapeutic areas, and translate insights into business support.
Serve as a Medical reviewer for U.S. Advertising and Promotion materials, ensuring scientific accuracy, fair balance, adequate substantiation, and alignment with product labeling and regulatory standards.
Stay current on FDA requirements related to medical review aspects of promotional materials.
Develop and deliver internal and external education and training programs addressing clinical and medical topics within defined therapeutic areas.
Provide clinical expertise to Regulatory and Quality teams by contributing to evaluation of product complaints and adverse events as needed.
Support Medical Information and Medical Affairs activities at scientific conferences, including booth coverage and clinician engagement.
Perform other duties as assigned by the Senior Manager, Americas Medical Information.

Benefits

Medical, dental, and vision coverage starting on day one.
Basic life, accident, short-term and long-term disability, and business travel accident insurance.
Aon Pooled Employer Plan (Aon PEP) and Vantive 401(k) retirement savings plan, with investment options, financial education, and retirement resources.
Flexible Spending Accounts.
Educational assistance programs.
Paid holidays.
Paid time off ranging from 20 to 35 days based on length of service.
Family and medical leaves of absence.
Paid parental leave.
Commuting benefits.
Employee Discount Program.
Employee Assistance Program (EAP).
Childcare benefits.
Eligible roles have comprehensive compensation and benefits packages.
Discretionary bonus eligibility.