Manager, Material Review and Promotion

AbbVie•Mettawa, IL

1d•$109,500 - $208,500•Hybrid

About The Position

This role can be located in either Mettawa, IL or Irvine, CA. The Manager, Material Review and Promotion facilitates the management of Advertising & Promotional materials as they pertain to the U.S. Commercial MRP (Material Review Process). The Manager, Material Review and Promotion leads management of cross functional team members and advertising agencies, provides open communication of material status with cross-functional team members and advertising agencies, and offers tactical support and project timeline oversight of materials through MRP. This role also serves as a lead consultant and trainer on the MRP, supporting all team members responsible for uploading and approving materials. Additionally, this role provides key leadership for management and development of a staff of project managers, solutions and contingency plans to facilitate business success, and holds self and team accountable for results. The Manager mentors and coaches others on the MRP, proactively provides consulting, expertise and MRP process training to cross-functional team members, and evaluates and updates processes to adapt to a changing environment and to optimize efficiencies. This role also coordinates logistics to ensure timely production, fulfillment and shipment of materials and provides leadership for innovative solutions to project hurdles. The Manager develops a strong knowledge of customers’ goals and priorities and partners to support those objectives.

Requirements

8+ years Project Management or equivalent experience
Subject matter expert in understanding the material review process and associated policies and systems
Strong expertise in Veeva
Experience in print and digital formats

Nice To Haves

Bachelor’s Degree in Business Management, Science, Education, Communication or related
Experience in pharmaceutical industry
Knowledge and prior experience in marketing, and communication or advertising agency experience
Lead or participate in a product launch initiative
Ability to understand marketing campaign messaging for assigned brand; recognizes inconsistencies in campaigns
Working knowledge of Adobe Acrobat; MS Word, MS Excel, MS PowerPoint and Veeva PromoMats
Possesses ability to learn and adapt to other software tools as necessary

Responsibilities

Facilitation of cross-functional team (Medical, Regulatory, Commercial, Legal, Compliance, others) review and approval of: Advertising materials, Promotional materials, Sales Training materials, Promotional Labeling materials
Leads management of cross functional team members and advertising agencies
Open communication of material status with cross-functional team members and advertising agencies
Tactical support and project timeline oversight of materials through MRP
Lead consultant and trainer on the MRP, supporting to all team members responsible for uploading and approving materials
Timely review of all promotional, non-promotional materials through U.S. Commercial, Medical reviewers, Regulatory reviewers, and other key stakeholders
Management and development a staff of project managers
Solutions and contingency plans to facilitate business success
Holds self and team accountable for results
Serves as a mentor and coaches others on the MRP
Proactively provides consulting, expertise and MRP process training to cross-functional team members
Evaluates and updates processes to adapt to a changing environment and to optimize efficiencies
Coordinating logistics to ensure timely production, fulfillment and shipment of materials
Provides Leadership for innovative solutions to project hurdles
Develops a strong knowledge of customers’ goals and priorities, partners to support those objective
Leads the review process for promotional and non-promotional materials that are routed through the MRP
Perform “Final Sign-off” on material submissions uploaded into Veeva
Validate that the metadata / review tier aligns with the submitted materials
Determine if legal/compliance is required
Determine if Editorial Quality Check is required
If additional reviewers are not aligned with the selected review tier, tag additional reviewers and update review tier as necessary
Ensure sources files are uploaded into the Veeva for production vendors
Validate all back-end approvals prior to routing material to Regulatory Affairs for Office of Prescription Drug Promotion (OPDP) submission
Oversee release of approved material for distribution
When material withdrawal is required, inform inventory vendors
Initiate production of updated package inserts
Identify promotional material that needs inventory updates and Initiate inventory update process
Proactively looks for and leads ways to improve agility by streamlining and simplifying internal processes and drives implementation of process changes
Strong understanding of Agency and Printer process. Offering guidance and leadership to commercial team members and agencies as it relates to printing processes
Project manages a team of 10 to 20 cross-functional team members
Schedule, manage and facilitate formal concept review requests, schedules live review meetings to resolve and discuss reviewer comments (i.e., Tier 1 reviews, Formal Concept Reviews)
Creates and communicates weekly review team meeting agendas
Prioritize and schedule any additional live meeting requests (e.g., exceptions, revise & resubmits) as needed
Schedule and facilitate weekly live prioritization meetings with business owners
Review dashboard within Veeva to understand upcoming volume of materials being planned for submission
Act as a neutral facilitator in project discussions, summarizes team agreements and maintains required documentation of discussion outcomes.
Leads discussion on projects that didn’t go well to identify learnings and improvement opportunities
Leads team discussion on metrics; evaluates and provides opportunities for improved agility
Maintain a positive, energetic, and engaged attitude and approach to work under times of stress
Demonstrates strong good understanding of the brand(s) supported
Attend brand and tactical planning meetings to understand upcoming workload
Send material status notifications through MRP
Work closely with Compliance to address identified issues, as needed.
Notify Fulfillment Center, Business Owner or Interactive Agency of material status
Develop, maintain, and track process metrics, communicating results to all stakeholders.
Provide regular updates to relevant stakeholders on the health of the advertising and promotional review and approval process.
When an existing piece is updated / changed, run report to identify in-market materials that are impacted and need to be updated / expired – alert Business Owners
Consistently communicates timely and accurate information and project progress to project owners
Identifies project bottlenecks and brings cross-functional team members together to resolve issues
Leads the development of solutions and contingency plans to facilitate business success
Develops best practices/lessons learned and shares with the business to enhance team success
Proactively leads ongoing communication with project owners / vendors to ensure that project timelines are aligned with business needs and expectations