Manager, Marketplace Growth Analytics

Zocdoc • New York, NY

6d • Hybrid

About The Position

As a Manager, Marketplace Growth Analytics, you’ll lead and develop a team of analysts responsible for driving data-informed decision-making across Zocdoc’s patient journey. You’ll set the strategic direction for growth analytics, ensuring the team delivers rigorous, high-quality insights that improve product performance and drive measurable business outcomes. You’ll translate complex product and marketplace questions into clear, actionable analyses that shape roadmap decisions and growth strategy.
In this role, you’ll lead analytics for the Marketplace Growth team, which builds and optimizes the core patient experience — from acquisition and activation through booking, re-engagement, and retention. You’ll partner closely with product leaders across discovery and onboarding, the core booking flow, and logged-in patient experiences, helping them define success, evaluate tradeoffs, and prioritize investments that drive both product quality and marketplace performance.
You’ll own how performance is defined, measured, and interpreted across these areas. This includes establishing clear success and guardrail metrics, shaping experimentation strategy, identifying high-impact opportunities, and ensuring insights directly inform prioritization and execution. While business partners are accountable for outcomes, this role plays a critical leadership role in embedding analytics into product development, strengthening experimentation rigor, and driving sustained growth across the funnel.
This is a hybrid role based in our SoHo headquarters, partnering closely with Product and Engineering leaders in-person.

Requirements

• Have 2+ years of experience managing and developing analysts, and 4+ years in analytics, data science, or a related field supporting product or growth teams.
• Act as a strategic thought partner to Product leadership, aligning investments to measurable business outcomes and sustainable growth.
• Demonstrate SQL proficiency and use modern analytics techniques and visualization tools to deliver scalable insights.
• Lead experimentation strategy across the growth funnel, guiding hypothesis development, test design, power analysis, guardrails, and causal interpretation.
• Apply advanced analytical methods (e.g., forecasting, segmentation, predictive modeling, causal inference) and coach others in their effective use.
• Partner with Product, Engineering, Finance and Analytics Engineering to define metrics, strengthen core data models, and build reliable reporting.
• Translate complex analyses into clear, actionable insights for both technical and non-technical stakeholders.
• Prioritize effectively in ambiguous environments and influence cross-functional decisions, including at senior levels, without direct authority.

Responsibilities

• Leading and developing a team of product analysts by providing clear direction, feedback, and hands-on support
• Growing an analytics team capable of supporting advanced analytical work, including experimentation, causal inference, and predictive modeling.
• Partnering with Product, Engineering, Data, and Finance to support roadmap planning & execution, experimentation, and performance measurement.
• Translating business and product questions into well-scoped analyses that deliver actionable insights.
• Contributing directly to high-impact analytical work, including experimentation, deep dives, and metric development.
• Owning performance reporting for your product area, ensuring metrics are clearly defined, trusted, and actionable.
• Partnering closely with Analytics Engineering to define, build, and maintain core data models that support reporting, experimentation, and analysis.
• Prioritizing team work, managing tradeoffs, and aligning analytics efforts with stakeholder needs.
• Establishing and improving analytical processes to increase efficiency, consistency, and quality.
• Communicating insights through clear narratives and visualizations that inform product decisions.

Benefits

• Flexible, hybrid work environment at our convenient Soho location
• Unlimited Vacation(if salaried) / Competitive PTO (if hourly)
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness programs with Headspace and Peloton
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch everyday along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging
• Great Place to Work Certified

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed