Manager, Market Sales (Bradenton, St Petersburg, Largo, and Clearwater)

ChenMed•Bradenton, FL

16d•$83,638 - $119,482•Hybrid

About The Position

The Manager, Market Sales (MSM) leads a team of field-based growth professionals within a defined geographic area and serves as the main point of contact for territory growth activities. The MSM oversees day-to-day sales efforts to support consistent, profitable new-patient acquisition and develops strategies and action plans to drive short- and long-term sales results. The role partners with selling agents, health insurance sales leaders, and center operations leaders to support overall net growth. The MSM works with the team to promote successful new-patient onboarding and member retention. This includes coordinating confirmed first appointments, completing required paperwork, supporting awareness of new-patient orientation sessions, generating referrals, and participating in proactive retention and member recapture efforts. The role directly supervises sales professionals, supports their selection and onboarding, manages performance and engagement, and provides coaching and training. The MSM also monitors sales productivity, leads team meetings, builds community relationships, oversees field activity, manages lead pipelines using contact relationship management tools, and collaborates on budgets for community and broker events. The position requires local and regional travel of up to 25% of the time, a valid driver's license, and personal automobile insurance meeting the stated coverage requirements. The posted annual salary range is $83,638–$119,482; the position may also be eligible for bonuses or commissions. ChenMed describes itself as a family-owned, physician-led healthcare company focused on improving care and well-being for seniors.

Requirements

At least 7 years of sales experience.
At least 2 years in a supervisory or managerial role leading a sales team of direct reports.
At least 2 years of experience using contact relationship management tools.
Knowledge and experience leading a sales team, with strong coaching and mentoring skills.
Extensive sales and relationship-sales experience.
Ability to use Salesforce.
Strong problem-solving, time-management, organizational, and analytical skills.
Ability to present data and analysis to a variety of stakeholders, with strong written and verbal communication skills.
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, as well as database and presentation software.
Ability and willingness to travel locally and regionally up to 25% of the time.
High level of integrity, dependability, and reliability; ability to manage change and align with the company mission.
Fluency in spoken and written English.
Ability to build strong relationships inside and outside the company and exercise independent judgment.
Bachelor’s degree required; additional experience beyond the minimum may be considered in lieu of the degree on a year-for-year basis.
Valid Class C or D driver's license, or state equivalent, issued by the state of current employment.
Personal automobile insurance meeting state, county, or city requirements and including at least $100,000 No-Fault or Personal Injury Protection (PIP) and $300,000 Property Damage Liability (PDL); incumbents are subject to biannual motor vehicle record checks and must maintain a clean driving record.

Nice To Haves

Master’s degree.
Bilingual ability.
Direct-to-patient sales and marketing experience.
Experience with the Medicare Advantage population.
Experience working for a large health insurance sales team or Medicare Sales Direct Marketing Organization, in field or telesales.
Experience managing local marketing events.
Direct Marketing Organization experience.
Health plan provider group experience.

Responsibilities

Directly supervise a team of sales professionals to help meet or exceed sales goals and provide reliable, efficient support.
Lead team selection, onboarding, performance management, and engagement.
Manage, coach, and train field-based sales professionals to develop a high-performing sales team.
Monitor sales performance daily, weekly, and monthly, and assess staff productivity monthly and quarterly.
Lead team meetings and training, and educate team members on sales processes, procedures, tools, and practices.
Help sales personnel build relationships with local communities serving Medicare-eligible seniors and increase community events and engagement.
Spend strategic time in the field with Membership Growth Consultants to observe sales events, adherence to the value proposition, conversion rates, and areas for improvement.
Collaborate with the Regional Sales Director on new-patient acquisition plans and tactics, including strategies for AEP, OEP, and SEP enrollment periods.
Align with operations leaders on new-patient onboarding and field-based member retention efforts.
Support onboarding activities, including appointment scheduling, paperwork completion, and new-patient orientation sessions, to align patient fit and expectations of value-based care.
Support proactive member retention initiatives and participate in targeted member recapture efforts.
Use contact relationship management tools to manage the lead pipeline, personally and with the team.
Establish strong relationships with sales agents and health insurance sales leaders in the defined geographic area.
Collaborate with sales leadership to establish and manage budgets for community and broker events, review expenses, recommend economies, and coordinate company resources.
Understand and train Membership Growth Consultants on incentive compensation plans and assist with monthly incentive review and validation for assigned consultants.
Perform other duties as assigned or modified at the manager’s discretion.