Manager, Manufacturing Technical Support
Novartis•Durham, NC
•Onsite
About The Position
Step into a leadership role where your technical expertise directly drives manufacturing excellence and patient impact. As a Manager, Manufacturing Technical Support, you will empower a high-performing team, shape process innovation, and ensure operational success within a dynamic, GMP-regulated environment. This is your opportunity to influence continuous improvement, champion quality, and help bring life-changing therapies to patients faster and more efficiently.
Requirements
- Bachelor’s degree in Biotechnology, Chemistry, Pharmacy, Microbiology, or related life science field
- Minimum seven years of experience in pharmaceutical or biopharmaceutical manufacturing environment
- Strong understanding of GMP and regulatory requirements in a production setting
- Proven knowledge of manufacturing processes and product lifecycle within a regulated environment
- Demonstrated leadership experience managing teams and driving performance in technical operations
- Ability to lead investigations, manage change controls, and drive continuous improvement initiatives
Nice To Haves
- Data Analytics
- digital skills
- General Hse Knowledge
- gmp knowledge
- process excellence
- Resilience
Responsibilities
- Lead and develop technical support team to deliver manufacturing performance and continuous improvement outcomes
- Oversee MES Master Batch Record execution and optimize processes to drive shop floor efficiency
- Coordinate and manage manufacturing deviations, ensuring timely investigation and resolution
- Serve as subject matter expert for product and process knowledge, driving innovation and data-driven improvements
- Author and complete manufacturing investigations, ensuring timely closure and effective corrective actions
- Prioritize and coordinate electronic batch record updates with manufacturing and cross-functional partners
- Oversee technical training programs to ensure operator qualification and end-to-end capability development
- Manage process and product change controls, ensuring compliance with guidelines and regulatory expectations
- Drive Lean practices and continuous improvement initiatives to enhance quality, productivity, and operational performance
- Collaborate cross-functionally to deliver technical solutions, strengthen compliance, and meet business objectives
Benefits
- health, life and disability benefits
- a 401(k) with company contribution and match
- performance-based cash incentive
- eligibility to be considered for annual equity awards
- vacation
- personal days
- holidays
- other leaves
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What This Job Offers
Job Type
Full-time
Career Level
Manager
