Manager, Manufacturing Technical Support
About The Position
Join Novartis and play a pivotal role in advancing innovative therapies that make a meaningful difference in patients' lives. As Manager, Manufacturing Technical Support, you will lead a team at the forefront of GMP manufacturing operations, driving technical excellence, continuous improvement, and operational reliability. This is an opportunity to influence site performance, mentor high-performing talent, and partner across functions to ensure every product is manufactured safely, efficiently, and in compliance with FDA and global regulatory standards. If you are energized by solving complex challenges and creating lasting impact in a fast-paced manufacturing environment, we would love to hear from you.
Requirements
- Bachelor's degree in Life Sciences, Engineering, Biotechnology, or a related scientific discipline.
- Minimum 7 years of experience in pharmaceutical, biopharmaceutical, biotechnology, or chemical manufacturing environments.
- Demonstrated leadership experience managing technical teams and developing high-performing employees.
- Strong knowledge of GMP regulations and FDA requirements within a manufacturing setting.
- Experience leading deviation investigations, root cause analysis, and CAPA implementation.
- Proven ability to support manufacturing operations and resolve complex technical challenges.
- Experience collaborating across Quality, Manufacturing, Engineering, and Supply Chain functions.
- Strong communication, problem-solving, and organizational skills in a fast-paced regulated environment.
Nice To Haves
- Data Analytics
- Digital Literacy
- Health, Safety, and Environment (HSE) Policy
Responsibilities
- Lead and develop a high-performing Manufacturing Technical Support team supporting GMP production operations.
- Provide technical oversight and troubleshooting to resolve complex manufacturing and process challenges.
- Drive continuous improvement initiatives to enhance safety, quality, compliance, and operational efficiency.
- Partner with Manufacturing, Quality, Engineering, and other functions to achieve production objectives.
- Ensure timely investigation of deviations and implementation of effective CAPA activities.
- Support change control activities and assess manufacturing impact of process or equipment changes.
- Monitor process performance data and identify opportunities for reliability and productivity improvements.
- Oversee creation, review, and approval of GMP documentation, SOPs, and manufacturing records.
- Build team capabilities through coaching, training, performance management, and employee development.
- Maintain inspection readiness and ensure compliance with FDA, GMP, and company quality standards.
Benefits
- health, life and disability benefits
- a 401(k) with company contribution and match
- generous time off package including vacation, personal days, holidays and other leaves
- performance-based cash incentive
- eligibility to be considered for annual equity awards
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What This Job Offers
Job Type
Full-time
Career Level
Manager
