Manager, Management Consulting

Santis Health • Toronto, ON

51d • Hybrid

About The Position

Across Canada, people are working to improve health care. Innovators are building better systems. Advocates are pushing for improved access. Leaders are driving change that matters. At Santis Health, we don’t just consult on health care – we partner with those bold enough to transform. We’ve built an unstoppable team from coast-to-coast, and now we’re looking for a Manager, Management Consultant to join us.

This hybrid role, based in our Toronto office, is designed for a leader who is equally passionate about people, clients, and impact. You will lead client engagements, manage a high-performing team, and help us shape the growth of the Management Consulting practice area. You are a passionate healthcare consultant with experience leading the delivery of high-quality projects and building high-performing teams in complex environments.

Requirements

• Bachelor’s or Master’s degree in business, health administration, public policy or related field, or equivalent experience.
• Previous Management Consulting experience is mandatory.
• Minimum 6+ years relevant experience.
• Exceptional account and people management experience and capabilities, with an ability to balance competing client priorities simultaneously.
• Skilled in priority-setting, efficient time-management, and the ability to work well within teams and independently.
• Excellent written and oral communication skills.

Nice To Haves

• Relevant post-graduate certifications / training (e.g., PMP) would be beneficial.
• Working experience in health strategy and/or health policy is preferred.
• Previous people management experience is preferred.

Responsibilities

• Lead end-to-end delivery of client engagements, managing client relationships and providing day-to-day account leadership.
• Lead proactive new business development activities and grow service area offerings.
• Manage direct reports and lead and direct project teams to provide insightful and impactful solutions to complex client needs, leveraging innovative and analytical approaches, established methodologies, and critical thinking skills.
• Direct and guide the work of team members in internal and client-facing work, offering expertise to drive high quality outputs and work products.
• Lead and participate in the delivery of client deliverables and work products – including reports, presentations, and facilitated engagement sessions.
• Oversee staff and associates, provide continuous performance feedback and mentorship, and help develop the team through thoughtful performance management.
• Develop, maintain and strengthen client relationships through the delivery of excellent service and unwavering focus on quality.
• Keep abreast of current healthcare and government trends and issues directly relevant to the business of current and potential clients.
• Demonstrate technical and professional knowledge of the healthcare industry.
• Participate in the development of healthcare thought leadership.
• Review work performed by staff and associates, participate in performance reviews, and contribute to on-the-job feedback/training.
• Foster an innovative, inclusive, and team-oriented work environment.

Benefits

• Competitive benefits package: health, dental, long term disability and life insurance coverage to care for you and your loved ones.
• Health spending account: extra funds for wellness essentials like mental health, vision care, and more.
• Comprehensive time off: vacation, personal days, sick days and periodic office closures to ensure you have time to rest and recharge.
• Retirement savings plan: invest in your future with our employer-matched group retirement savings plan.
• Continuous learning program: pre-approved courses and personalized course opportunities.
• Parental leave supports: supports for biological, adoptive, and non-birthing partners, including employment insurance top-up.
• Additional perks: Goodlife corporate rate

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees