Manager, Maintenance - Rail

Chicago Transit Authority•Chicago, IL

About The Position

Manages and implements required rail fleet maintenance to provide reliable service. Oversees and monitors programs and objectives to ensure rail cars are properly repaired, maintained, and serviced. The role plans and supervises work procedures for personnel responsible for maintaining Authority train cars, evaluates repair failures, supports Rail Maintenance Department programs and policies, and oversees use of maintenance and diagnostic systems. It also coordinates work schedules and shift transitions and manages staff performance and personnel recommendations. The position reports to senior management and may oversee Craft Foremen/Craft Leaders/Craft Journeymen – Shop, Car Servicers/Engine Washers/Apprentices, Rail Mechanics, and Clerk/General Office staff. The role works in a general office environment and travels to CTA, vendor, and transit-property locations. Field visits may involve garage and shop hazards, weather, energized rail, and moving trains. The employee must comply with CTA’s residency ordinance and, as an exempt non-union employee, live within the CTA Statutory Service Area at employment or within six months of starting.

Requirements

  • Bachelor’s degree in Engineering, Business Administration, or a related technical field, plus four years of experience in vehicle maintenance and repair; an equivalent combination of education and experience relating to the position, or equivalent military experience, may qualify.
  • Must possess a valid State of Illinois Driver’s License.
  • Detailed knowledge and understanding of the scope and types of terminal-level repairs, inspections, and maintenance required.
  • Detailed knowledge of tools and machinery used to repair and maintain rail vehicle cars.
  • Working knowledge of environmental safety, chemicals, and waste.
  • Working knowledge of trade contracts and unions.
  • General knowledge of electrical and electronic theory.
  • Strong organizational skills and attention to detail.
  • Strong verbal and written communication skills.
  • Intermediate computer skills, including Excel, Word, Access, PowerPoint, and database software.
  • Ability to handle sensitive information with strict confidentiality.
  • Ability to effectively and efficiently manage a large staff and work in a fast-paced, unstructured environment.
  • Ability to maintain effective working relationships with departments, employees, managers at all levels, and vendors.
  • Ability to walk extended distances on right-of-way structures, ballast, and subway areas in all weather conditions.
  • Ability to traverse steps, ladders, and pits; lift at least 50 pounds; and function in areas where hazardous conditions may be present.
  • Ability to work various shifts and hours, sometimes without relief.
  • Ability to remain stationary for extended periods and constantly operate a computer and other office productivity machinery.
  • Exempt non-union employees must live within the CTA Statutory Service Area at employment or within six months of beginning employment at CTA.

Nice To Haves

  • Management experience preferred.
  • Transit operations experience preferred.
  • Experience interviewing employees regarding accidents, complaints, grievances, or disciplinary actions preferred.

Responsibilities

  • Plan and supervise procedures and methods used by assigned personnel to repair, service, and maintain Authority train cars.
  • Assign work, ensure appropriate training, and review completed work for conformance with programs and procedures.
  • Evaluate and monitor staff performance for compliance with programs and policies and attainment of goals; identify deviations and determine corrective action.
  • Implement CTA procedures for the proper transport, storage, and disposal of solid and hazardous materials and hazardous waste in maintenance facilities.
  • Respond to regulatory personnel inquiries related to hazardous materials and hazardous waste management.
  • Evaluate causes of repair failures and implement improvements.
  • Assist senior management with development and administration of Rail Maintenance Department programs, policies, goals, and objectives.
  • Supervise activity involving TOPS, MMIS, Prima View security camera system, and PCs and laptops used to diagnose railcar defects.
  • Coordinate job picks, work schedules, and transitions of work between shifts.
  • Hire, train, develop, monitor, and evaluate staff performance.
  • Review and recommend personnel actions for approval, including hiring and changes in personnel status such as promotions, transfers, discharges, and salary adjustments.
  • Perform related duties as assigned.
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