Manager, Maintenance Program

Quality Technology Services • Irving, TX

13d

About The Position

The Maintenance Program Manager will be responsible for coordinating with site teams across QTS to build and maintain sustainable processes, procedures, and reporting around our preventative maintenance program. This information will be captured in existing database systems (such as ServiceNow) and made visible up through management levels - providing a unified understanding of all aspects of data center maintenance.

Requirements

• Bachelor’s Degree in Engineering or similar discipline, or equivalent professional experience
• Five or more years of professional experience in data center or other maintenance role
• Four years of managerial experience (military service included)
• Proven communication skills & leadership attributes
• Experience managing maintenance programs on a large scale
• Ability to travel up to 50%
• US Citizenship for this position is required by law due to federal customer contracts
• Excellent written and verbal communication skills
• Exhibits excellent interpersonal skills with all levels of the organization
• Uses organizational skills to determine prioritization and appropriate multitasking
• Focuses on scope, tone, and quality of processes and their respective documentation, as well as the associated goals, priorities, deadlines, and weaknesses
• Performs necessary and timely follow-up, escalating appropriately if necessary

Responsibilities

• Responsible for the administration and implementation of the QTS maintenance program.
• Maintain and update all current maintenance definitions in a timely manner.
• Work with new sites to build out a cohesive maintenance program.
• Manage the Operations Excellence program, to include planning, execution and reporting for all Operational Assessments.
• Simplify reporting and improve accuracy of information to manage & present data for monthly, quarterly, and annual reporting, along with other key strategic meetings.
• Continually assess our CMMS platform; make suggestions for continued growth.
• Develop/improve metrics to ensure maintenance program success.
• Support EOL equipment reporting.

Benefits

• medical, dental, vision, life, and disability insurance
• 401(k) retirement plan
• flexible spending and HSA accounts
• paid holidays
• paid time off
• paid volunteer days
• employee assistance program
• tuition assistance
• parental leave
• military leave assistance
• QTS scholarship for dependents
• wellness program
• other company benefits
• bonus eligible

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees