Manager, Low Voltage Technical Product Management

Industrial Electric Manufacturing•Surrey, BC

2d•Hybrid

About The Position

The Manager, LV Technical Product Management position will have ownership of IEM’s low voltage product lines including LV panelboards, LV switchboards, LV switchgear, LV ATS, etc. The position is responsible for building, developing, and managing a team of Technical Product Managers/Product Owners focused on full Product Lifecycle Management of Low Voltage Power Distribution equipment. This position is intended to support multiple IEM manufacturing facilities in the United States and Canada.

Requirements

Competency with low voltage switchgear products design and manufacturing, including knowledge of industry standards like UL891, UL67, UL1558, ANSI C37.20.1 and NEC/CEC.
Ability to be flexible with multi-tasking and changing priorities.
Ability to collaborate and work through ambiguity.
Demonstrated success collaborating with multi-disciplinary teams.
Highly effective written and verbal communication.
Proficiency with Microsoft Office tools, especially Word and Excel.
Strong organizational skills and attention to detail.
Minimum 4-year degree in Electrical or Mechanical engineering or related science field.
Minimum 5 years’ experience in the power distribution equipment or close-related industry, preferably directly with switchgear.
Minimum 2 years’ experience in a leadership or supervisor role directly managing staff.

Responsibilities

Accountable to build a department that has primary point of contact (POCs) and subject matter experts (SMEs) for all Low Voltage Power Distribution products.
Actively grow the team by hiring and onboarding new staff while also upskilling, training, and providing guidance for existing personnel.
Collaborate with other IEM departments including Sales, Marketing, Product Management, Operations, Engineering, etc. to ensure Technical Product Management activities are aligned with the overall IEM strategy.
Provide direction for team alignment on product strategy for the determination of low voltage product offers.
Align Technical Product Management resources’ capacity with prioritized assignments.
Ensure collaboration of Technical Product Management team with venders for product maintenance activities including product obsolescence, redesign, etc.
Advance Product Lifecycle Management processes and tools to be supported by the Product Management teams.
Ensure Industrialization of new product introductions including engagement with the NPI team and any processes or tools supporting Sales/Estimating, ERP Systems, and Operational Readiness.
Routinely check in with staff to ensure they take responsibility for their work to meet IEM standards within the timelines requested and proactively communicate with relevant stakeholders regarding any delays or obstacles.
Track, analyze, and report data & statistics regarding the efficacy of staff skills and department systems to drive continuous improvement.