Manager, Life Science GSA Program Management
About The Position
As Manager of the PMO Team within Life Science Global Strategic Accounts (GSA), you will lead a high-impact project management team for a Region dedicated to our most strategic customers – our Global Strategic Accounts. This role focuses on enhancing customer experience, satisfying their needs, improving internal ways of working, and delivering on commitments. You will be a highly influential leader skilled in operational leadership and building strong relationships within a matrixed account team. A strong understanding of PMO governance, portfolio management, resource planning, risk management, change management, and executive presence is essential. You will partner closely with the customer-facing team, including GSA commercial leadership, regions, and cross-functional business partners. Your responsibility will be to ensure the PMO team understands the Life Science strategy and individual customer strategies, creating disciplined action plans and enabling rigorous execution of the strategic plan and associated initiatives across the Life Science portfolio and multiple customers simultaneously.
Requirements
- Bachelor’s degree and/or equivalent PMO certifications (Ex: PMP, PgMP, Agile, Lean, or Six Sigma)
- 7-10+ years of experience leading, coaching, or managing project managers, program managers, analysts, or cross-functional project teams in Life Science, pharma, biopharma, or related across a complex matrix organization.
- Strong understanding of PMO governance, portfolio management, resource planning, risk management, change management, and executive reporting.
- Ability to simplify complexity, connect strategy to execution, and translate data into practical recommendations for senior leaders.
- Demonstrated ability to influence without authority, build trust across functions, and move work forward in ambiguity.
- Excellent communication, facilitation, stakeholder management, and executive presentation skills.
- Skilled in using AI and digital tools to improve productivity, reporting quality, decision support, and team effectiveness.
- Fluent in English.
- Travel domestically and internationally as needed. (<10%)
Nice To Haves
- Advanced degree
- AI Certifications
- Proficiency with project management, collaboration, and analytics tools; experience with Power BI, Tableau, Microsoft Project, Planner, Teams, SharePoint, or similar tools.
- RFQ, RFP, MSA processing experience
Responsibilities
- Lead a high-impact project management team for a Region dedicated to Global Strategic Accounts.
- Enhance customer experience and satisfy their needs.
- Improve internal ways of working and deliver on commitments.
- Develop strong relationships across a highly matrixed account team.
- Ensure the PMO team understands Life Science strategy and customer strategies.
- Create disciplined action plans and enable rigorous execution of the strategic plan and associated initiatives.
- Manage initiatives spanning the Life Science portfolio across multiple customers simultaneously.
Benefits
- health insurance
- paid time off (PTO)
- retirement contributions
- other perquisites
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What This Job Offers
Job Type
Full-time
Career Level
Manager
