Manager, Life Safety

ADT • Irving, TX

19h • Hybrid

About The Position

ADT is hiring a hands-on Manager, Life Safety for a highly specialized, mission-critical team based onsite (4 days/week) in Irving, TX. Applicants must be authorized to work for any employer in the U.S. We are unable to support or sponsor any U.S. immigration benefit (such as, but not limited to, H-1B, TN, STEM OPT) now or in the future.

Requirements

• 7–10+ years of experience in enterprise applications, monitoring systems, software engineering, or related technical environments.
• Previous experience leading technical teams or operational initiatives within a highly available or mission-critical environment.
• Hands-on experience with: Microsoft SQL development and troubleshooting, Visual Studio IDE technologies, including Visual Basic, .NET application development and/or support
• Strong project management, problem-solving, and operational decision-making skills.
• Strong communication skills with the ability to partner effectively across technical and business teams.
• Bachelor’s degree or equivalent combination of education and experience.

Nice To Haves

• Experience with MasterMind monitoring applications or similar monitoring platforms.
• Experience within Life Safety, monitoring center, security, or other 24-hour operational environments.
• Cloud platform exposure or experience supporting modern application environments.

Responsibilities

• Lead a highly experienced engineering team supporting Life Safety and monitoring applications within a mission-critical environment.
• Provide hands-on technical leadership across application support, troubleshooting, system enhancements, maintenance releases, and operational initiatives.
• Manage planning and implementation of MasterMind monitoring upgrades and application enhancements.
• Partner with business stakeholders, end users, vendors, and technical teams to support operational stability and continuous improvement efforts.
• Lead technical projects, operational initiatives, and cross-functional efforts while ensuring timelines and business objectives are successfully achieved.
• Support a real-time operational environment, including availability for escalated production issues when necessary.
• Mentor and develop team members while fostering a collaborative, high-accountability culture.
• Assist with budgeting, forecasting, resource planning, and long-term technology improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager