Manager, Legal, Financial & General Translation - French

Scotiabank • Montreal, QC

1d • Onsite

About The Position

Reporting to the Senior Manager, Translation Services, the Manager of this unit is responsible for the French translation of materials supporting the bank’s business. In this role, the Manager, in collaboration with the Translation Project Specialist, assigns work to appropriate resources. This includes prioritizing projects, identifying appropriate resources (in-house Translators and/or external vendors), and maximizing in-house capacity for efficient resource utilization. The Manager coordinates timelines with internal partners and negotiates deadlines with external vendors. They also prepare for translation assignments by communicating with requestors for further information when details are incomplete. A key responsibility is revising texts translated by unit employees and external providers to ensure quality and accuracy, with occasional translation duties when specific situations require it. The Manager provides ongoing training and coaching to supervised employees, assesses their performance, and escalates any performance or HR issues to the Senior Manager. They contribute to a positive work environment and the smooth operation of the department by following administrative procedures, ensuring fair treatment of team members, and participating in resolving issues from employee engagement surveys. Additionally, the Manager participates in objective planning, process definition, and other management tasks related to their unit as requested by the Senior Manager, ensuring the highest quality of services by meeting or exceeding Service Level Agreements.

Requirements

• Minimum 5 years of relevant professional experience, preferably in financial services
• BA specialized in translation (English to French)
• Excellent knowledge of French and English
• Solid leadership experience in a translation team
• Thorough knowledge of translation tools and Microsoft Office suite
• Working ability to manage several priorities simultaneously
• Sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, who speak English, locally and elsewhere.

Nice To Haves

• Member of OTTIAQ (an asset)
• Knowledge of banking environment, services and products (an asset)

Responsibilities

• Prioritizes projects and identifies appropriate resources, in-house Translators and/or external vendors.
• Maximizes in-house capacity to ensure most efficient use of resources.
• Coordinates timelines on an on-going basis with internal partners.
• Negotiates deadlines with external vendors.
• Prepares for the translation assignment by communicating with the requestor to obtain further information about the request when all relevant details are not provided.
• Revises texts translated by unit employees and external providers to ensure the quality and accuracy of the text.
• Translates occasionally when specific situations require it.
• Provides ongoing training and coaching to employees supervised.
• Assesses their performance and escalates any performance/HR issue to Senior Manager.
• Contributes to maintaining a pleasant work environment in the department.
• Contributes to the smooth operation of the department by properly following the established administrative procedures.
• Ensures the fair and equitable treatment of all team members.
• Participates in resolving issues presented in employee engagement surveys.
• Participates in objective planning, process definition, and other management tasks related to her/his unit and as requested by Senior Manager.
• Provides the highest quality of services to business partners by ensuring that Service Level Agreements are met or exceeded.

Benefits

• A rewarding career path with diverse opportunities for professional development.
• A culture that promotes teamwork and cross-functional collaboration to achieve business goals.
• Inclusive workplace that values diversity of thought, background, and experience.
• An organization committed to making a difference in our communities – for you and our customers.
• Opportunity to work with a very enthusiastic team that helps our clients by ensuring the Bank is able to continue to operate to deliver key business services.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree