Manager, Learning Technology

Nestle Operational Services Worldwide SA•Solon, OH

4d•$114,000 - $160,000•Hybrid

About The Position

The Manager, Learning Technology leads the strategy, governance, implementation, optimization, and support of the organization’s learning technology ecosystem. This role is responsible for ensuring that learning technologies effectively enable enterprise talent, leadership, capability-building, and compliance objectives while providing a seamless learner experience. The role oversees learning systems, digital learning tools, vendor relationships, reporting and analytics, content technologies, and learning operations processes. Working closely with Learning & Development, HR, IT, Communications, Legal, and business leaders, this position drives innovation, data-driven decision making, end-to-end compliance training, and the adoption of emerging learning technologies, including AI-enabled solutions.

Requirements

Bachelor’s degree in Human Resources, Learning & Development, Organizational Development, Business, Information Systems, or a related field.
5+ years of experience in Learning & Development, Learning Technology, HR Technology, or Digital Learning.
2+ years of people leadership experience
Experience managing learning platforms, LMSs, LXPs, and related learning technologies.
Strong project management and stakeholder management skills.
Experience working cross-functionally with HR, IT, and business leaders, including global and local teams.

Nice To Haves

Master’s degree in Organizational Development, HR, Education, Business, or related field.
Experience with AI-enabled learning tools and digital transformation initiatives.
Familiarity with SCORM/AICC standards, accessibility best practices, and Kirkpatrick evaluation methodology.
Familiarity with eLearning authoring tools (e.g., Articulate 360, Adobe Captivate) and AI-assisted media tools (e.g., Synthesia).
Experience with the broader Microsoft Power Platform (Power Automate, Power BI) and workflow automation.
Working knowledge of compliance, regulatory, and audit frameworks relevant to learning and talent.
Learning technology certifications or project management certifications.

Responsibilities

Develop and execute the learning technology roadmap aligned to business and talent priorities.
In partnership with HR IT and global L&D teams, evaluate, recommend, and implement new learning technologies that enhance employee development and organizational capability.
Establish governance models, standards, and processes for learning platforms and digital learning tools.
Ensure technology investments deliver measurable business value and learner impact.
Partner with HRIS, IT, Procurement, Legal, and Security teams to ensure compliance with enterprise standards.
Lead administration and optimization of learning systems, including LMS, LXP, learning content platforms, virtual learning tools, skills platforms, and AI-enabled learning solutions.
Maintain platform configuration, user experience, integrations, permissions, testing, and system upgrades.
Drive continuous improvements to increase system adoption, effectiveness, and efficiency.
Ensure system reliability, service levels, and issue resolution.
Own the end-to-end management of compliance training for Learning & Development, including deployment, tracking, completion monitoring, escalation, and reporting.
Serve as the primary point of contact for audit requests as they relate to L&D, partnering with global and local teams to gather, validate, and deliver required reporting.
Ensure compliance training records, certifications, and learner data meet regulatory, legal, and enterprise standards.
Collaborate with Legal, HR, Risk, and business stakeholders to interpret compliance requirements and translate them into effective learning and reporting processes.
Proactively identify compliance gaps and implement corrective actions to mitigate organizational risk.
Oversee L&D tool ecosystem, including authoring tool licenses and low-code applications built in Microsoft Power Apps and Power Automate that support learning operations (e.g., capability assessments, nomination tracking, knowledge checks).
Own the development, deployment, maintenance, and governance of Power Apps solutions built in service of Learning & Development.
Partner with IT and business stakeholders to prioritize and scale automation opportunities across the L&D function.
Identify opportunities to leverage automation, AI, and emerging technologies to improve learning effectiveness and efficiency.
Pilot and scale innovative learning solutions that support employee growth and performance.
Stay informed on industry trends and recommend enhancements to the learning ecosystem.
Promote digital learning adoption and change management strategies.
Lead, coach, and develop an instructional designer, setting clear goals, differentiating performance, and building a high-performing, growth-minded culture.
Establish clear roles, priorities, and accountability, orchestrating the team's work across concurrent programs and competing deadlines.
Model and embed a culture of continuous learning, feedback, and inclusion within the team.