Manager, Learning Experience Design - Auto (Hybrid)

Capital One•Plano, TX

4d•Hybrid

About The Position

The Auto Sales Center of Excellence is an innovation-focused organization designed to out-pace the market. We are seeking a proven Adult Learning Designer to design world-class training for our 800 teammates who serve 18,000 dealerships nationwide. As an equal partner with our product development and sales professionals, you will be part of an L&D team critical to the organization's success. Together, we will design, build, and deliver high-impact learning across all media that enables success for our people. Your ultimate mandate will be to move beyond traditional training, leveraging AI, technology, and an organization that will support your ideas, to deliver "in the flow of work" learning, reduce time out-of-market, and deliver measurable business outcomes.

Requirements

High School Diploma, GED or equivalent certification
At least 5 years of experience in learning design and development
At least 3 years of experience with Articulate Storyline
At least 2 years of experience integrating learning into a modern Learning Management System (LMS)

Nice To Haves

Bachelors degree
1+ years of experience with the Docebo LMS
4+ years of experience in design for digital modalities
4+ years of experience with multimedia photo and video editing software
Experience using Experience API (xAPI) or similar data tools to track how people use learning materials outside of a standard classroom.
Experience working in an environment where a learning program was treated like a product, using feedback and data for continuous, iterative improvement
Familiarity with using technology to build learning simulations
Portfolio of work that shows examples of digital learning, live workshop materials, and the integration of AI
Experience building AI Agents or specific prompt libraries as learning aids
Project Management experience or certification (PMP, CAPM, Google)
6Ds or other adult learning and design certifications

Responsibilities

Bring high-tech solutions and cutting-edge methodology to learning design.
Creatively integrate AI into the learning experience to increase the impact of every learning experience.
Be responsible for the creative work from start to finish, including writing video scripts, mapping out courses, building simulations, and creating digital games.
Turn live and virtual classes into workshops where participants practice skills and receive feedback.
Create short, 1-to-5-minute lessons that live where employees already spend their time (Slack, Google Suite, and "Cruiser").
Use data to assess if professionals are changing their work habits and achieving their goals, going beyond attendance and completion rates.
Work closely with learning consultants and SMEs to translate business needs into effective training.
Determine the best approach for building a solution, whether it's a video, a live workshop, or a digital game.