Manager - Learning Design & Governance
About The Position
The Colleague Experience Group (CEG) is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing, and more. CEG’s vision is to provide the best colleague experience every day to fuel growth, and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best. The Manager, Program Learning Governance supports the execution and continuous improvement of governance and operational oversight for enterprise required learning programs across American Express. This role partners closely with stakeholders across Risk, Compliance, Legal, Control Management, and Learning teams to help ensure learning programs are compliant, well-governed, operationally effective, and aligned to enterprise standards. The Manager will contribute to governance processes, reporting, audit readiness activities, and program oversight while helping drive consistency, transparency, and process excellence across required learning initiatives globally.
Requirements
- Experience in program learning governance and operational oversight.
- Ability to partner with stakeholders across Risk, Compliance, Legal, Control Management, and Learning teams.
- Skills in ensuring learning programs are compliant, well-governed, operationally effective, and aligned to enterprise standards.
- Experience with governance processes, reporting, and audit readiness activities.
- Ability to drive consistency, transparency, and process excellence.
Responsibilities
- Supports the execution and continuous improvement of governance and operational oversight for enterprise required learning programs.
- Partners closely with stakeholders across Risk, Compliance, Legal, Control Management, and Learning teams to help ensure learning programs are compliant, well-governed, operationally effective, and aligned to enterprise standards.
- Contributes to governance processes, reporting, audit readiness activities, and program oversight.
- Helps drive consistency, transparency, and process excellence across required learning initiatives globally.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
