Manager Learning and Professional Development

Ashley Furniture Industries•Tampa, FL
•Onsite

About The Position

The Facilitator, Learning & Professional Development is responsible for designing, delivering, and continuously improving enterprise-wide learning and leadership development solutions for associates and leaders across Ashley Furniture Industries. This role serves as both a facilitator and a strategic development advisor, partnering closely with business leaders and Human Resources to identify capability gaps, define learning priorities, and implement targeted development solutions. The position plays a key role in facilitating programs, evaluating effectiveness, and providing insights into talent development, engagement, and future pipeline opportunities, ensuring learning initiatives directly support business objectives and organizational growth.

Requirements

  • Bachelor’s degree or 5+ years of equivalent experience
  • 3+ years in leadership roles
  • Experience facilitating leadership or professional development programs (in‑person and virtual)
  • Willingness to travel domestically (limited international travel possible)
  • Flexible schedule with occasional extended hours
  • On‑site role based in Advance, NC

Nice To Haves

  • Experience in talent or organizational development
  • Experience conducting needs analysis and consulting with leaders
  • Experience designing learning solutions
  • Certified Training Facilitator, Coach, or similar certification
  • Certifications in behavioral assessments (e.g., DiSC, 360, Emotional Intelligence)
  • Additional certifications such as APTD or similar
  • Strong facilitation skills (in-person and virtual)
  • Solid business and leadership acumen
  • Understanding of leadership competencies across levels
  • Ability to align development programs to business needs
  • Knowledge of adult learning principles and modern learning practices
  • Experience influencing and consulting with leaders
  • Strong analytical and problem-solving skills
  • Experience with learning management systems and learning technologies
  • Excellent communication and interpersonal skills
  • Strong organization and time management skills
  • Ability to manage multiple priorities in a fast-paced environment
  • High level of professionalism and confidentiality
  • Proficiency with AI tools, Microsoft Office, and modern learning platforms

Responsibilities

  • Partner with senior leaders to assess development needs and recommend learning solutions aligned to business priorities
  • Act as a Development Advisor by: Providing feedback on participant progress, Identifying high-potential talent, Sharing insights on organizational development trends
  • Conduct needs analysis and support design and delivery of learning programs and materials
  • Facilitate leadership and professional development programs (in-person and virtual)
  • Plan and deliver training using multiple formats (classroom, virtual, 1:1)
  • Manage program logistics: Scheduling, enrollment, materials, facilities, vendors, Attendance tracking and learning metrics
  • Evaluate program effectiveness through assessments, feedback, and business impact
  • Maintain and update curriculum in partnership with leadership and program teams
  • Build strong relationships with stakeholders across the business
  • Provide data-driven insights on: Leadership capability trends, Program participation, Organizational development needs
  • Maintain expertise in facilitation techniques, learning technology, and industry practices
  • Support pilot programs and continuous improvement initiatives
  • Participate in team meetings, training, and special projects
  • Model Ashley’s Core and Growth Values in all interactions

Benefits

  • Health, Dental, Vision, Employee Assistance Program
  • Paid Time Off; increases with years of service
  • Generous Employee Discount on home furnishings
  • Professional Development Opportunities
  • Tuition Assistance
  • Ashley Wellness Centers (location specific)
  • 401(k) and Profit Sharing
  • Life Insurance
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