Manager, Learning And Development - Instructional Design
About The Position
The Manager, Learning and Development leads the design, implementation, and evaluation of comprehensive training programs that align with business objectives and enhance workforce capabilities. This role involves collaborating with stakeholders to identify learning needs, developing content, and ensuring program effectiveness through performance analysis. The position also oversees associate development by providing coaching, mentoring, and feedback while maintaining compliance with company policies and standards. By fostering continuous learning and adapting strategies to evolving business requirements, the manager supports operational excellence and drives measurable improvements in employee performance and organizational outcomes. The team is dedicated to designing, developing, and maintaining comprehensive curricula for Sellers Support and Risk Operations within Walmart Marketplace. Leading a group of skilled instructional designers, the team focuses on creating effective learning strategies and content aligned with business goals. They collaborate closely with stakeholders to ensure training programs meet evolving needs, promote continuous improvement, and enhance performance. Emphasizing accountability and quality, the team supports associate development through coaching and feedback, driving operational excellence and fostering a culture of learning and adaptability across the organization.
Requirements
- Proven experience in learning and development strategy, including designing and implementing effective training programs.
- Strong stakeholder management skills to build relationships and align learning initiatives with business goals.
- Expertise in instructional design and content development tailored to organizational objectives.
- Ability to measure program effectiveness through data analysis and continuous improvement practices.
- Knowledge of performance management principles to enhance associate productivity and development.
- Familiarity with emerging technologies, including artificial intelligence systems, to innovate learning solutions.
- Demonstrated leadership in mentoring, coaching, and developing team members to achieve results.
- Bachelor’s degree in Business, Human Resources, Communications, Education, or related field and 2 years’ experience in adult learning, training content development, or related area OR 4 years’ experience in adult learning, training content development, or related area.
Nice To Haves
- Instructional Design Software
- Leading cross-functional teams
- Master’s degree in Learning and Development, Human Resources, or related field
- Project Management Certification
- Project management experience
- Six Sigma certification
Responsibilities
- Develop and implement learning and development strategies aligned with business goals to enhance associate performance and productivity.
- Build and maintain strong relationships with key stakeholders to support training initiatives and ensure operational continuity.
- Oversee the design, development, and delivery of complex training programs and performance support tools.
- Monitor program effectiveness by analyzing trainee performance and addressing improvement opportunities.
- Lead, mentor, and develop associates through coaching, feedback, and recognition to foster a high-performing team.
- Ensure compliance with company policies, ethics, and governance standards in all learning activities.
- Promote continuous learning by integrating best practices and emerging technologies into training solutions.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
