Manager, Lab Operations

Gilead Sciences • Foster City, CA

1d

About The Position

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description The Laboratory Asset Management Program (LAMP) Manager will be responsible for overseeing the performance of a contracted third-party vendor that manages Gilead laboratory equipment inventory, preventive maintenance, calibration, repairs, and asset data. This role ensures that the vendor delivers high-quality, compliant, and cost-effective asset management services that ultimately meet the needs of the scientific community. The manager will act as a bridge between the internal laboratory leads and the vendor, ensuring service alignment, contract compliance, GxP compliance, and continuous improvement across the asset management program.

Requirements

• Understanding of scientific laboratory equipment and its operational needs
• Familiarity with PM, calibration, and asset lifecycle concepts
• Strong analytical ability for KPI tracking, trending, and reporting
• Strong communicator and stakeholder management with cross-functional communication abilities with facilities, space planning, and finance teams
• Demonstrates strong problem-solving skills, attention to detail, and excellent written and oral communications skills
• Strong planning and organizational skills, including the ability to prioritize and manage multiple initiatives simultaneously
• Doctorate OR Master’s and 4+ years of experience in lab operations, facilities management, vendor management, or similar roles OR Bachelor’s and 6+ years of experience in lab operations, facilities management, vendor management, or similar roles

Nice To Haves

• Bachelor’s degree in a scientific, engineering, or operations field preferred
• Experience in life sciences, biotech, pharma, diagnostics, or academic environments preferred
• Experience with CMMS/asset management platforms and work order triage
• Experience with audits, regulatory environments, or quality systems is a plus
• Ability to balance competing priorities in a fast-paced environment while fostering a dynamic work culture founded on trust and having a proactive mindset
• Comfortable managing multiple stakeholder groups and show the ability to communicate complex workflows to internal functional leads
• Ability to work independently and collaboratively
• Excellent organizational, interpersonal, verbal and written communication skills are essential
• Strong understanding (advanced skills) of Word, Excel, & PowerPoint
• Self-motivated with a strong sense of ownership in areas of responsibility

Responsibilities

• Serve as a program point of contact for the lab leads and lab asset management vendor
• Monitor vendor performance against SLAs, KPIs, asset inventory data accuracy, and contractual obligations
• Address service issues, escalations, and inconsistencies to ensure timely resolution
• Ensure the vendor maintains accurate asset data, documentation, and compliance readiness
• Engage with internal and external stakeholders, facilitate discussions, influence effectively, and develop relationships; problem solve, implement process improvement efforts and projects and follow-up as needed to meet deadlines
• Partner with internal and vendor finance teams to track budget accruals and ensure alignment with monthly actuals and annual forecasts

Benefits

• This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package.
• Benefits include company-sponsored medical, dental, vision, and life insurance plans.
• For additional benefits information, visit: https://www.gilead.com/careers/compensation-benefits-and-wellbeing
• Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees