Manager, L&D - Plant

Ferrara • Chicago, IL

12d • $102,075 - $142,905 • Hybrid

About The Position

At Ferrara, we don't just make candy. We create moments of joy. And that starts with our people. As Manager of Learning & Development, you'll help shape a workplace where curiosity is rewarded, leaders are developed and learning drives performance at every level of the organization, from our corporate offices to our plant floors. Reporting to the Director of Learning & Development, you'll design high-impact experiences that unlock talent across a diverse, bilingual workforce, strengthen capabilities enterprise-wide, and power our bold growth agenda.

Requirements

• Bilingual fluency in English and Spanish, written and verbal required; ability to develop and deliver training content in both languages
• Demonstrated success designing and launching learning programs at scale across diverse employee populations, including hourly/manufacturing workforces
• Strong facilitation skills with the ability to adapt style, language, and format to the audience
• Strong communication and influencing skills, ability to build trust and alignment across functions, levels, and work environments
• Proven collaboration skills, especially with HRBPs, operations leaders, and cross-functional partners
• Strategic thinker who thrives in dynamic, fast-moving environments
• Data-driven mindset with the ability to translate insights into action
• Experience managing vendor relationships and learning budget
• Bachelor's degree required
• 5+ years of progressive HR experience, with a strong preference in L&D, Talent Development, or Organizational Effectiveness
• At least 2 years of managerial experience

Nice To Haves

• MBA or Master's in Organizational Development, HR, or a related field a plus
• Experience supporting manufacturing, supply chain, or frontline workforces strongly preferred
• Demonstrated experience developing bilingual (English/Spanish) training materials and facilitating in both languages

Responsibilities

• Build strategic, business-aligned learning programs that address capability gaps across both corporate functions and manufacturing operations, ensuring relevance and accessibility for all employee populations.
• Design and deliver bilingual learning content (English and Spanish) that meets employees where they are, whether they work in an office or on a production line.
• Manage end-to-end program delivery across Ferrara's learning portfolio, from content development to facilitation, with specific attention to hourly and frontline workforce needs.
• Partner with HRBPs and business leaders, including Plant HR and operations leaders, to bring learning into the flow of work and ensure programs meet both functional and enterprise needs.
• Drive insights with metrics, develop KPIs, track outcomes across populations, and continuously refine offerings for even bigger impact.
• Evaluate program effectiveness across both salaried and hourly employee segments, applying insights to improve experience, outcomes, and business value.
• Foster a culture of learning and curiosity at all levels, embedding feedback loops that capture the voice of both plant-floor and corporate employees.
• Support internal capability building by facilitating bilingual sessions and sharing L&D best practices across the business.

Benefits

• Comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO)
• Eligible employees may also receive an annual bonus based on company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager