Manager, Kitchen Operations

Food Bank For NYC • New York, NY

2d • Onsite

About The Position

The Kitchen Operations Manager oversees daily operations for a shared-use space, ensuring a safe, sanitary, and welcoming environment for community members, volunteers, and staff. They are in a dual-purpose leadership role that merges kitchen operational management with building maintenance and community engagement.

Requirements

• Bachelor’s degree or equivalent experience.
• Three to five years of management experience, preferably in nonprofit or social service sector.
• Strong customer service skills
• Excellent organizational skills and attention to detail with the ability to manage multiple projects in a robust work environment.
• Ability to work some nights and weekends.
• Department of Health Food Safety Certification (upon hire).
• Excellent verbal and written communication skills.
• Bilingual English/Spanish preferred.
• Proficiency in MS Office preferred.

Responsibilities

• Ensure appropriate staff levels, guidance, and oversight, including hiring, training, scheduling, conducting performance reviews, and promoting Food Bank values and culture.
• Provide support and leadership to ensure programs are well-supported, responsive to our neighbors’ needs, and in compliance with contractual/grant obligations.
• Maintain high standards for nutrition, cleanliness, and sanitation for the entire facility. Maintain up-to-date food safety documentation in compliance with health department regulations and inspections. Develop and enforce strict adherence to Standard Operating Procedures (SOPs) to ensure contract/grant compliance.
• Develop and enforce Standard Operating Procedures (SOPs). Oversee equipment usage, maintenance, and repairs. Manage daily operations to ensure a safe, sanitary, well-maintained facility.
• Oversee the procurement, receipt, and storage of goods (including donations) using FIFO (First In, First Out) among other efficiency measures.
• Oversee deep cleaning, preventative maintenance and equipment repair.
• Manage program budgets to ensure the program is operating within budget parameters and able to meet goals. Implement and manage mechanisms for tracking, analysis, and reporting on units of service data.
• Other duties as assigned.

Benefits

• Competitive Health Benefit Package (Medical, Dental & Vision)
• 403(b) Retirement Plan with company match
• Generous paid time off (PTO, Holidays, Birthday Off, Volunteer Time, 4-Day Work Weeks during the Summer & more!)
• Paid Parental Leave
• Flexible Spending Accounts (FSA), Dependent Care Accounts (DCA) & Commuter Reimbursement Accounts (CRA)
• Learning & Development Opportunities (Robust LinkedIn Learning library, Lunch & Learn Sessions, internal employee development & more)
• EAP, wellness and mental health resources
• Discounted staff perks (e.g., movie tickets, gym memberships, travel)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager