Manager, Key Account Planning (Remote)

Shiseido•New York, NY

40d•Remote

About The Position

The Planner/Manager, Key Account Planning is responsible for developing a strategic annual retail and net sales plan by channel for their accounts. This role requires a data-driven, analytical mindset to interpret business trends, identify growth opportunities and optimize inventory productivity to reduce liabilities. By proactively identifying strategies to drive revenue and mitigate unproductive stock, the Key Account Planner plays a pivotal role in achieving financial targets. Collaborating closely with cross-functional teams - including Marketing, Sales Operations, Customer Service, and respective Retail Account Buying Teams - the Key Account Planner ensures seamless execution of account strategies. Through precision planning and strategic inventory management, this role directly contributes to maximizing sales performance and delivering on both gross and net sales objectives.

Requirements

You have a bachelor's degree in related field
You have 5+ years of retail planning experience (Buying Office or extensive Head Quarter experience)
You are highly skilled in inventory planning, forecasting gross/net shipments, and bottoms up build required
You have advanced expertise in Microsoft Excel, PowerPoint (pivot tables, vlookups, sumif, etc.)
You can fully read, analyze and understand retailer OTB's
You have demonstrated ability to build gross to net and retail sales plans from the bottom up
You have strong knowledge and experience with the prestige cosmetic industry & retail planning systems
You can work under pressure and meet fluctuating deadlines with a high number of tasks
You should possess strong analytical, organizational and communication skills
You have strong attention to detail, high sense of responsibility, dependable and self-starter
You must be flexible and adaptive to changing priorities
You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization's values.

Responsibilities

Support and partner with Director and ED, Key Account Planning in building bottoms up budgets and on-going forecasting and achievement of retail and net sales plans
Forecast returns and DIFs, managing discontinuations to reduce RTV liabilities, retrieving necessary approvals, and partnering with finance on timing and estimates
Analyze retailer OTB monthly, ensuring no changes or potential issues after each month's lock
In partnership with Director, Key Accounts, develop CEP & mid-month retail and shipment projections with keen communication to ED, Key Accounts on changes
Build and revise monthly retail HPLN in accordance with monthly CEP projections, collaborating with cross-functional partners to ensure alignment
Ensure orders are received from retail partners in a timely manner and troubleshoot errors
Collaborate with internal partners on creating sales goals by door, week, quarter, and channel during budgeting and re-trending moments
Build retail sales plans for new launches, tracking achievement and sell-thru of established sales objectives, including analysis for Limited Edition and Holiday product lines
Using COGNOS and retailer reporting, pull weekly sales data and analyze sell-thru results to inform weekly commentary
Provide weekly sales recap to key internal stakeholders and leadership, summarizing achievements, promotions, marketing activities
Deliver weekly door sales recaps to SEEs
Support monthly consensus process by providing updated retailer sku projections, insights, and relevant reporting
Track ROI and sales lift on retailer secondary exposures and marketing activities to inform co-op spend
Plan and allocate monthly sampling and GWPs to strategically support retail sales
Consistently communicate with field and retail partners regarding inventory concerns and business opportunities
Maintain agendas for weekly recurring touch bases with internal stakeholders and retail partners
Execute ad hoc reporting and analysis requests