Key Account Executive (Remote)

ezCater • Boston, MA

2d • Remote

About The Position

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. As a Key Account Executive at ezCater, you will be integral to driving our business forward by managing a curated book of highly impactful accounts. Your role will encompass the entire sales lifecycle—from prospecting and discovery to selling ezCater’s full suite of products and solutions. You will build and execute detailed account plans aimed at acquiring new orderers, locations, and product adoption while retaining and maximizing existing spend. Your expertise in B2B and enterprise sales, particularly with complex organizations and senior leadership, will enable you to provide strategic solutions tailored to industry-specific challenges.

Requirements

• 8+ years of B2B and/or Enterprise sales experience selling into complex/networked organizations, particularly to Fortune 1000 senior leadership or other centralized decision makers
• Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels and personas
• Demonstrated track record of positioning and selling solutions to new and existing customers and market segments
• Experience selling to procurement and/or supply chain roles
• Expert use of G-Suite, CRMs (e.g. Salesforce.com) and other systems
• Experience owning customer facing communication including leading in-person or virtual customer meetings, product demonstrations, or trainings
• Demonstrated success identifying, prioritizing, developing, and growing a book of Key customer accounts

Responsibilities

• Prospect, run discovery, and sell ezCater’s full suite of products and solutions
• Manage a carefully curated book of highly impactful accounts, across acquisition, retention, and development lifecycles, with detailed and actionable account development plans, and ability to execute a successful playbook inside each account
• Build and execute an Account Plan with the goal of acquiring net new orderers, locations, product adoption, and retention of existing spend, either in new or existing account relationships
• Own Account relationships from end to end, ultimately driving full adoption and utilization of ezCater solutions, including leveraging product specialists when appropriate
• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment and account maintenance
• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement and general workplace food challenges
• Drive and accelerate spend adoption by advising customers on best practices for using ezCater solutions
• Relay market needs and requirements back to internal ezCater teams, including Product, Technical, and Supply teams
• Represent ezCater at various customer facing events, including but not limited to industry-focused conferences, tradeshows or other general opportunities
• Other duties and responsibilities as assigned

Benefits

• Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees