Manager, Key Account - REMOTE

Jobgether

12h • $130,000 - $150,000 • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager, Key Account. The Manager will play a critical role in growing and managing our partner's Proficiency Testing (PT) business across key strategic accounts and distributors. This position emphasizes strengthening customer relationships, expanding market share, and collaborating cross-functionally to achieve overall sales and business goals. Strong communication skills, business acumen, and a deep understanding of the clinical diagnostics market are essential for success in this role.

Requirements

• Bachelor’s degree in Life Sciences, Molecular Biology, Medical Technology, Business, or related field required.
• 5-7 years of successful account management or sales experience in the IVD, diagnostic, clinical laboratory, or life sciences industry.
• Proven experience in contract review, negotiation, and management.
• Demonstrated track record of managing complex, multi-stakeholder accounts with revenue responsibility of $2M+.
• Strong understanding of molecular diagnostic technologies and quality control testing.
• Knowledge of molecular diagnostics, clinical laboratory operations, and infectious disease testing.
• Excellent communication skills, both written and verbal.
• Strong work ethic and an ability to excel within a rapidly changing and growing organization.
• Up to 50% global travel required.

Responsibilities

• Serve as the primary point of contact for PT programs across key accounts and strategic reference laboratory accounts.
• Drive sales growth by identifying and developing new business opportunities with hospitals, laboratories, and reference facilities.
• Develop account-specific strategies to retain and expand relationships with existing customers.
• Manage key partnerships, ensuring alignment with sales goals, pricing strategy, and product positioning.
• Collaborate with internal teams to ensure high customer satisfaction and smooth execution of orders.
• Provide voice-of-customer feedback to inform product enhancements and new product development.
• Monitor market trends, competitor activities, and emerging opportunities in proficiency testing.
• Prepare and deliver detailed account reports, forecasts, and updates to senior leadership.
• Represent the company at conferences, trade shows, and customer meetings to promote products.
• Demonstrate the ability to deliver results within deadlines and manage multiple priorities effectively.

Benefits

• Salary Range: $130,000 - $150,000, depending on location, experience, and qualifications.
• Sales Incentive Plan: 30%-40%.
• Benefits coverage begins day one, including Medical, Dental, Vision Insurance.
• Disability Insurance and Life Insurance included.
• 401(k) company match offered.
• Paid Time Off (15 days annually) and Paid Holiday time (10 company-designated days).
• Tuition Assistance available.
• Additional benefits included with the company's package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees